Neff Error Codes & Diagnostics
Complete B2B dictionary of fault codes, troubleshooting steps, and repair manuals for Neff home appliances, including Washing Machines, Dishwashers, Ovens, Dryers, and Refrigerators.
19 Verified Codes in Database
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| Code | Fault / Diagnostics | Appliances | Action |
|---|---|---|---|
| AL | An alarm is sounding and a light may be flashing Info: Indicates a high temperature alarm. The door has been left open for too long, or the internal temperature has risen due to a power failure or loading warm food. | Refrigerator | |
| E1 | Temperature in the refrigerator section is incorrect Info: The refrigerator compartment's temperature sensor is faulty. | Refrigerator | |
| ER1 | Oven is not heating correctly or displaying an incorrect temperature Info: The main oven temperature sensor (NTC) is faulty or has a bad connection. | Oven | |
| E2 | Refrigerator is not cooling correctly or is icing up Info: The evaporator sensor, which helps control the defrost cycle, has failed. | Refrigerator | |
| E3 | Freezer temperature is not being regulated properly Info: The freezer compartment's temperature sensor is defective. | Refrigerator | |
| E09 | Dishes are not being cleaned properly and are still wet; water is cold Info: A fault in the heating circuit, usually a failed heat pump or heating element. | Dishwasher | |
| E011 | Oven is unresponsive or beeping continuously Info: A button on the control panel is stuck or has been pressed for too long. | Oven | |
| E15 | Dishwasher stops with a tap symbol flashing, indicating a water leak Info: The AquaStop anti-flood device in the base of the dishwasher has been triggered by a leak. | Dishwasher | |
| E16 | The door will not lock and the cycle won't start Info: The door is not closed properly or the door lock mechanism is faulty. | Washing Machine | |
| E17 | Washing machine is not filling with water Info: The water supply is turned off, the inlet hose is kinked, or the filter in the hose connection is blocked. | Washing Machine | |
| E18 | Water is not draining from the drum Info: The drain pump is blocked, the filter is clogged, or the drain hose is kinked or blocked. | Washing Machine | |
| E22 | Poor cleaning results, residue on dishes Info: The main filter system in the dishwasher base is clogged with food debris, preventing proper water circulation. | Dishwasher | |
| E23 | Machine has stopped mid-cycle and shows water leak error Info: The AquaStop system has been activated due to a leak, causing water to collect in the base pan. | Washing Machine | |
| E24 | Water is left in the bottom of the dishwasher at the end of a cycle Info: Drainage is blocked. Common causes are a kinked drain hose, blocked filters, or a blocked connection to the sink's plumbing. | Dishwasher | |
| E25 | Dishwasher is not draining and may make a humming noise Info: The drain pump is blocked by a foreign object (e.g., glass shard, fruit stone) preventing the impeller from turning. | Dishwasher | |
| E29 | No water detected entering the machine Info: Similar to E17 (tap closed, hose kinked), but can also indicate an issue with the water pressure sensor or inlet valve. | Washing Machine | |
| E106 | Oven door will not open after a pyrolytic cleaning cycle Info: The door locking mechanism has failed or is jammed. | Oven | |
| E5122 | Pyrolytic (self-clean) cycle fails or stops unexpectedly Info: An electronics or sensor fault occurred during the high-temperature cleaning process. | Oven | |
| Key Symbol | Oven controls are locked and cannot be operated Info: The child lock feature is activated. | Oven |