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V-Zug Error Codes & Diagnostics

Complete B2B dictionary of fault codes, troubleshooting steps, and repair manuals for V-Zug home appliances, including Washing Machines, Dishwashers, Ovens, Dryers, and Refrigerators.

41 Verified Codes in Database
Are you a Certified Technician?Stamp unverified codes below to earn +10 Reputation Points.
(Only available for users logged in with a Google account)
CodeFault / DiagnosticsAppliancesAction
A01
Water leakage detected / Aquastop activated
Info: Water has collected in the base pan of the appliance, activating the flood protection switch.
Washing Machine
A01 Full Steps Diagnose
AL01
High temperature alarm in freezer
Info: The freezer compartment temperature has risen above a safe level. This could be from a newly loaded large amount of food, the door being left open, or a system fault.
Refrigerator
AL01 Full Steps Diagnose
A02
Water intake fault
Info: The water tap is closed, water pressure is too low, or the inlet hose filter is blocked.
Washing Machine
A02 Full Steps Diagnose
AL02
High temperature alarm in refrigerator
Info: The refrigerator compartment temperature is too high. This is often caused by the door being left ajar.
Refrigerator
AL02 Full Steps Diagnose
A03
Drainage fault / Water not pumping out
Info: The drain pump filter is blocked, the drain hose is kinked or blocked, or the pump is faulty.
Washing Machine
A03 Full Steps Diagnose
A05
NTC temperature sensor fault
Info: The temperature sensor (NTC) for the washing water is defective or has a connection issue.
Washing Machine
A05 Full Steps Diagnose
A06
Heating element fault
Info: The heating element is defective, has a wiring issue, or the safety cutout has tripped.
Washing Machine
A06 Full Steps Diagnose
A07
Motor fault / Tachometer error
Info: The motor is not turning or the tachometer is not sending a speed signal to the control board.
Washing Machine
A07 Full Steps Diagnose
A09
Door lock mechanism fault
Info: The door is not closed properly, or the door lock microswitch or solenoid is defective.
Washing Machine
A09 Full Steps Diagnose
A10
Motor communication or drive error
Info: There is a communication issue between the main control board and the motor control board, or an internal motor fault.
Washing Machine
A10 Full Steps Diagnose
A13
Detergent drawer fault
Info: The appliance has detected a problem with the positioning or mechanism of the automatic detergent drawer.
Washing Machine
A13 Full Steps Diagnose
A15
Steam/Heating system fault
Info: An issue has been detected with the steam generation or heating system within the washing machine.
Washing Machine
A15 Full Steps Diagnose
A16
Excessive foam detected
Info: Too much detergent has been used, or a non-HE detergent was used, causing excessive suds.
Washing Machine
A16 Full Steps Diagnose
C1
Turbidity sensor fault
Info: The sensor that measures how dirty the water is (turbidity sensor) is not providing a correct reading.
Dishwasher
C1 Full Steps Diagnose
E01
Steam generator requires descaling
Info: The appliance has registered a certain number of operating hours and requires a descaling cycle to be run.
Oven
E01 Full Steps Diagnose
E1
Refrigerator sensor fault
Info: The temperature sensor for the refrigerator compartment is defective.
Refrigerator
E1 Full Steps Diagnose
Er1
Core temperature probe not inserted correctly
Info: The program requires the food probe, but it is not detected or not fully inserted into its socket.
Oven
Er1 Full Steps Diagnose
E2
Evaporator sensor fault
Info: The evaporator sensor, part of the defrost system, has failed.
Refrigerator
E2 Full Steps Diagnose
E3
Freezer sensor fault
Info: The temperature sensor for the freezer compartment is defective.
Refrigerator
E3 Full Steps Diagnose
Er3
Invalid operation or button press
Info: An invalid combination of settings has been chosen, or a button was pressed that is not valid for the current operating mode.
Oven
Er3 Full Steps Diagnose
Er6
Maximum operating time exceeded
Info: The appliance has been running for a very long, continuous period and has shut down as a safety precaution.
1 Elite Techs Verified
Oven
Er6 Full Steps Diagnose
E9
Internal electronic fault
Info: A general error has occurred on the main power or control board.
Hob
E9 Full Steps Diagnose
E11
Water valve fault
Info: The water inlet valve (solenoid) is detected as faulty or is not responding.
Dishwasher
E11 Full Steps Diagnose
E30
Door lock error
Info: The door lock mechanism is faulty and cannot confirm the door is securely closed and locked.
Oven
E30 Full Steps Diagnose
F1
No communication with power board
Info: The user interface board cannot communicate with the induction generator (power board).
Hob
F1 Full Steps Diagnose
F2
Overheating detected
Info: The electronics have overheated. This can be caused by covering the ventilation slots, prolonged use at high power, or a faulty cooling fan.
Hob
F2 Full Steps Diagnose
F3
Water intake timeout (Steamer)
Info: Steam generator is not filling with water. Water tank might be empty, or the inlet valve/pump is blocked or faulty.
Oven
F3 Full Steps Diagnose
F4
Communication error between boards
Info: The main control board cannot communicate with the display or power board.
5 Elite Techs Verified
Oven
F4 Full Steps Diagnose
F5
Sensor fault on cooking zone
Info: The temperature sensor for a specific cooking zone is faulty.
Hob
F5 Full Steps Diagnose
F6
Door lock error / Pyrolytic cleaning fault
Info: The door could not be locked or unlocked, often during a self-cleaning cycle.
Oven
F6 Full Steps Diagnose
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