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OEM VERIFIED BENCH
OFFICIAL FAULT CODEE11
Faber
Faber // OFFICIAL DIAGNOSTIC BENCH

Faber E11

Hob / CooktopDrainage System & Drain Pump
Integrated luxury convection oven and induction cooktop with illuminated touch controls
Hob / Cooktop
Other Brands Sharing Code E11:BoschE11SiemensE11SamsungE11LGE11ElectroluxE11AEGE11BekoE11HaierE11CandyE11NeffE11

Symptom / Description

FAULT

Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Diagnostic fault code E11 registered by the microcomputer controller. Water collector overflow float sensor triggered in suction channel.

TELEMETRY // LIVESIG: FAULT_DETECTED

Root Cause

ROOT CAUSE

On Faber appliances engineered with Galileo waterproof central collector turbine, dual bridge EGO induction power generators, and touch slider control module: liquid spill drained into extraction collector tank. Metrological tolerance verification: drain pump synchronous motor coil nominal 165 Ω to 180 Ω (230V AC).

CIRCUIT // SUBSYSTEMLOGIC: ROOT_ISOLATED

Repair Instructions

UNLOCKED
1Disconnect mains power before servicing. Unplug the harness at the main PCB and use a calibrated digital multimeter: measure drain pump coil resistance across terminals (expected ~170 Ω). Inspect contacts for pin oxidation or loose terminals. Replace defective part if out of tolerance, re-energize and clear error: Isolate power supply at the fuse board for 60 seconds. Re-engage power, verify all display digits illuminate '88', then press and hold the Power and Pause keys together for 4 seconds until the buzzer confirms normal standby mode.
AI diagnostic workshop engine analyzing appliance circuit schematics and error telemetry in real time
AI WORKSHOP PROTOCOL ENGINE
Direct extraction from OEM factory manuals & wiring schematics

Field Actions

DISPATCH
Need Help? Call a Certified TechnicianWorldwide Faber Parts Finder
Electrical & Safety Protocol

Always disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.

CALIBRATED BENCH PROTOCOL // CAT III 600V

Workshop Verification & Safety Checklist

WORKSHOP VERIFICATION PROTOCOLDrainage System & Drain PumpHob / Cooktop
2. Multimeter & Electrical Bench Tests (Ω)
MODE: OHMMETER (Ω)AUTO-RANGE
Precision digital multimeter probes measuring electrical resistance in Ohms on an appliance control board
CALIBRATED METROLOGY RESISTANCE BENCH (CAT III)
Nominal Resistance (Ω)
160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC)NOMINAL
0 Ω (SHORT)CALIBRATED BAND∞ OL (OPEN)
▲ NOMINAL OPERATING WINDOW
Target Component:Drain Pump Motor Stator Coils
Test Pins & Connections
PROBE (+)
PROBE (-)
Across pump motor spade terminals (L-N unclipped)
Tolerance & Diagnostic Criteria±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ.
1. Pre-Intervention Electrical Safety Protocols
  • !Electrical Safety Protocol: Isolate 230V mains power before accessing the lower pump housing.
  • !Prepare a shallow basin and absorption towels: expect 3 to 10 liters of stagnant trapped water upon filter opening.
  • !Beware of sharp foreign objects (broken glass, needles, screws) trapped inside the impeller cavity.
3. Preliminary Mechanical & Visual Checks
  • Unscrew coin trap filter and clear all foreign debris (coins, hairpins, bra underwires).
  • Rotate pump impeller manually: synchronous magnetic rotors should snap cleanly in 90° intervals without jamming.
  • Check drain hose for kinks, blockages, or unpunched sink spigots; verify drain height is between 65cm and 100cm.
Perform these diagnostic steps before triggering AI Deep Search or replacing boards.Certified Workshop Routine

Frequently Asked Questions: Faber E11

FAQ TREE
What does error code E11 mean on a Faber appliance?

Faber error code E11 indicates: Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Diagnostic fault code E11 registered by the microcomputer controller. Water collector overflow float sensor triggered in suction channel..

What is the root cause of Faber error code E11?

The primary root cause for Faber code E11 is: On Faber appliances engineered with Galileo waterproof central collector turbine, dual bridge EGO induction power generators, and touch slider control module: liquid spill drained into extraction collector tank. Metrological tolerance verification: drain pump synchronous motor coil nominal 165 Ω to 180 Ω (230V AC)..

How do I fix or resolve Faber error code E11?

To resolve error code E11: Disconnect mains power before servicing. Unplug the harness at the main PCB and use a calibrated digital multimeter: measure drain pump coil resistance across terminals (expected ~170 Ω). Inspect contacts for pin oxidation or loose terminals. Replace defective part if out of tolerance, re-energize and clear error: Isolate power supply at the fuse board for 60 seconds. Re-engage power, verify all display digits illuminate '88', then press and hold the Power and Pause keys together for 4 seconds until the buzzer confirms normal standby mode.

Is it safe to clear Faber error code E11 by resetting power?

Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Faber code E11 persists, the physical component causing On Faber appliances engineered with Galileo waterproof central collector turbine, dual bridge EGO induction power generators, and touch slider control module: liquid spill drained into extraction collector tank. Metrological tolerance verification: drain pump synchronous motor coil nominal 165 Ω to 180 Ω (230V AC). must be inspected or replaced.

How do I test electrical resistance for Faber code E11 using a multimeter?

Set a digital multimeter to ohms (Ω). Disconnect power and test Drain Pump Motor Stator Coils across Across pump motor spade terminals (L-N unclipped). Expected nominal reading is 160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC). Tolerance: ±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ..

What safety protocol must be followed before servicing Faber code E11?

Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.

Community Verification

COMMUNITY

Did this solution resolve the issue?

SEMANTIC KNOWLEDGE GRAPH // FABER

Related Faber Hob / Cooktop Error Codes

Diagnostic Link Mesh14 OEM Cross-References

Cross-referenced diagnostic codes for technicians inspecting similar component subsystems.

E2NTC Temperature Sensor & Thermistor
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
E3Electronic Control Board (PCB) & Bus Communications
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
E4Electronic Control Board (PCB) & Bus Communications
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
E5Electronic Control Board (PCB) & Bus Communications
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
E6Drive Motor, Inverter & Tachometer Sensor
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
E7NTC Temperature Sensor & Thermistor
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
E8Electronic Control Board (PCB) & Bus Communications
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
E9Electronic Control Board (PCB) & Bus Communications
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
Er03NTC Temperature Sensor & Thermistor
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
Er20Electronic Control Board (PCB) & Bus Communications
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
Er21NTC Temperature Sensor & Thermistor
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
Er22Electronic Control Board (PCB) & Bus Communications
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
Er31Electronic Control Board (PCB) & Bus Communications
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
Er36NTC Temperature Sensor & Thermistor
Faber Galileo (Smart / Comfort / Linear / Gloss / NG) Integrated Extractor Induction Hob: Di...
Inspect Protocol
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