Field Actions
DISPATCHAlways disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.
Frequently Asked Questions: Whirlpool CC
FAQ TREEWhat does error code CC mean on a Whirlpool appliance?
Whirlpool error code CC indicates: Whirlpool 6th Sense Dual-Cool & Total NoFrost Refrigerator: Status code CC indicates continuous cooling or fast freeze mode has run continuously for over 24 hours without cycling off..
What is the root cause of Whirlpool error code CC?
The primary root cause for Whirlpool code CC is: On Whirlpool refrigerators (Whirlpool 6th Sense algorithms and WAVE / L1373 electronic platform): Fast Freeze key left engaged, defective NTC sensor reading falsely warm temperature, or stuck compressor relay on control PCB..
How do I fix or resolve Whirlpool error code CC?
To resolve error code CC: Press Fast Freeze button to deactivate mode. Verify compressor de-energizes. If compressor continues running at 230V AC with mode off, replace welded relay on control PCB. Press and hold the Filter Reset or Alarm Silence touch pad for 5 seconds until the confirmation chime sounds.
Is it safe to clear Whirlpool error code CC by resetting power?
Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Whirlpool code CC persists, the physical component causing On Whirlpool refrigerators (Whirlpool 6th Sense algorithms and WAVE / L1373 electronic platform): Fast Freeze key left engaged, defective NTC sensor reading falsely warm temperature, or stuck compressor relay on control PCB. must be inspected or replaced.
How do I test electrical resistance for Whirlpool code CC using a multimeter?
Set a digital multimeter to ohms (Ω). Disconnect power and test Compressor Motor Windings (Run/Start) & Defrost Heater across Across 3 compressor pins (Common, Run, Start): R(C-S) + R(C-R) = R(S-R). Winding to earth: >20MΩ (OL).. Expected nominal reading is 15Ω–25Ω (Run C-R), 20Ω–35Ω (Start C-S), 200Ω–400Ω (Defrost Heater). PTC Relay: 10Ω–30Ω at 25°C.. Tolerance: ±10%. Any low insulation resistance to casing (<2MΩ) trips the breaker. Defrost bimetal reads <0.5Ω when sub-zero..
What safety protocol must be followed before servicing Whirlpool code CC?
Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.
Community Verification
COMMUNITYDid this solution resolve the issue?



