Candy Error Codes & Diagnostics
Complete B2B dictionary of fault codes, troubleshooting steps, and repair manuals for Candy home appliances, including Washing Machines, Dishwashers, Ovens, Dryers, and Refrigerators.
39 Verified Codes in Database
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| Code | Fault / Diagnostics | Appliances | Action |
|---|---|---|---|
| AL05 | Dishwasher stops with water inside Info: Drain pump fault. This is an alternative code for a drainage problem, specifically pointing towards a faulty pump motor or blockage at the impeller. | Dishwasher | |
| E01 | Freezer compartment temperature is too high Info: The freezer's temperature sensor (NTC) is faulty. | Refrigerator | |
| E1 | Dishwasher not filling with water, cycle doesn't start Info: Water inlet timeout. The machine has failed to fill with the required amount of water in the allocated time. Can be caused by a closed tap, kinked hose, or faulty inlet valve/aquastop. | Dishwasher | |
| E02 | Refrigerator compartment temperature is too high or low Info: The refrigerator's temperature sensor (NTC) is faulty. | Refrigerator | |
| E2 | Hob zone beeps and won't heat Info: The hob has detected an unsuitable pan or no pan at all on the cooking zone. | Hob | |
| E03 | Both fridge and freezer compartments have temperature issues Info: This can indicate a fault with both temperature sensors or a more complex fault with the defrost system or control board. | Refrigerator | |
| E3 | Hob switches off or shows an error Info: The hob has detected that the mains voltage supply is outside of the acceptable range (too high or too low). | Hob | |
| E04 | Machine has overfilled with water or leak detected Info: The water level sensor (pressure switch) is faulty, or the water inlet valve is stuck open. The anti-flood switch in the base may have been activated by a leak. | Washing Machine | |
| E4 | Dishwasher has stopped mid-cycle and may have water in the base Info: Water leakage detected. The anti-flood switch in the base of the machine has been activated by a leak. | Dishwasher | |
| E05 | Error code E05 is displayed, indicating a fault with the water temperature measurement system. Info: The NTC temperature sensor is faulty (open or short circuit), or there is a problem with its wiring/connection to the control board. | Washing Machine | |
| E5 | Cycle is not heating the water correctly Info: NTC (temperature sensor) fault. The control board is receiving an incorrect reading from the temperature sensor. 5 Elite Techs Verified | Dishwasher | |
| E06 | Machine is unbalanced or control board fault Info: The laundry load is severely unbalanced, or the main control board (PCB) has a fault. | Washing Machine | |
| E6 | Dishwasher is overfilling or not filling enough Info: Fault with the water level sensor (pressure switch). | Dishwasher | |
| E07 | Excessive frost buildup in the freezer Info: The defrost system is not working correctly, often due to a faulty defrost sensor. | Refrigerator | |
| E7 | Water fill issues or erratic behavior Info: Flow meter fault. The machine is not correctly measuring the amount of water entering. | Dishwasher | |
| E08 | Motor speed sensor fault Info: The motor's tachometer (tacho) coil is faulty, has come loose, or the wiring to it is damaged. | Washing Machine | |
| E09 | Motor does not run Info: The motor's power control component (triac) on the main control board has failed (short circuit). | Washing Machine | |
| E10 | Drum sensor or selector switch fault Info: On some top-loading models, this indicates a fault with the drum position sensor. On others, it can mean an issue with the program selector switch. | Washing Machine | |
| E11 | Dryer sensor fault Info: The drying temperature sensor (NTC) is open circuit or disconnected. The module may also be faulty. | Washer Dryer | |
| E12 | Communication error between control boards Info: There is a fault in the data communication link between the main control board and the display board. | Washer Dryer | |
| E13 | Main control board (PCB) communication fault Info: A communication link on the main PCB has failed. | Washing Machine | |
| E14 | Water heating fault or control board issue Info: The water is not heating, which could be due to a faulty heating element, NTC sensor, or a fault on the main control board related to the heating circuit. | Washer Dryer | |
| E15 | Machine will not start, display may flash Info: The main control board has not been programmed or the memory chip is corrupted. | Washing Machine | |
| E16 | Machine trips the mains electricity Info: The insulation on the heating element has failed, causing a short circuit to earth. | Washing Machine | |
| E17 | Motor runs erratically or not at all Info: The motor tachometer is producing an incorrect or unstable signal. | Washing Machine | |
| E18 | Program will not start or stops Info: The main control board (PCB) has detected an incorrect input signal from one of the components, often due to incorrect wiring or a faulty PCB. | Washing Machine | |
| E20 | Drainage problem, same as E03 Info: This is an alternative code for a drainage fault. The drain pump filter is blocked, the pump is faulty, or the hose is obstructed. | Washing Machine | |
| E21 | Drainage and motor issues Info: This code often points to a combination of issues, typically starting with a drainage problem that then puts stress on the motor or related circuitry. | Washing Machine | |
| E22 | Program stalls, not filling with water Info: This is a fill error, similar to E02. It can be caused by a faulty pressure switch not resetting, in addition to a closed tap or faulty inlet valve. | Washing Machine | |
| F1 | Oven not heating or showing incorrect temperature Info: The oven temperature sensor (NTC probe) has an open circuit, meaning it's either faulty or disconnected. | Oven |