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Philips Error Codes & Diagnostics

Complete B2B dictionary of fault codes, troubleshooting steps, and repair manuals for Philips home appliances, including Washing Machines, Dishwashers, Ovens, Dryers, and Refrigerators.

42 Verified Codes in Database
Are you a Certified Technician?Stamp unverified codes below to earn +10 Reputation Points.
(Only available for users logged in with a Google account)
CodeFault / DiagnosticsAppliancesAction
Airfryer ---
Dashes on the display
Info: The Airfryer is in cool-down mode after use or after an error to protect internal components.
Airfryer
Airfryer --- Full Steps Diagnose
Airfryer E1
Appliance does not work
Info: Internal wiring has become disconnected, often the connection to the drawer sensor.
Airfryer
Airfryer E1 Full Steps Diagnose
Airfryer E4
Cooking process stops and error is displayed
Info: Internal hardware malfunction, often related to a sensor failure or control board issue.
Airfryer
Airfryer E4 Full Steps Diagnose
CF
Communication Failure on display
Info: Loss of communication between the main control board and the user interface or display board.
Refrigerator
CF Full Steps Diagnose
dF
Defrost circuit malfunction
Info: The defrost heater, thermostat, or control board has detected a failure in the defrost system.
Refrigerator
dF Full Steps Diagnose
E1
Refrigerator sensor failure
Info: The temperature sensor (thermistor) for the fresh food compartment is faulty (open or shorted).
Refrigerator
E1 Full Steps Diagnose
Error 01
Coffee funnel blocked
Info: The funnel for pre-ground coffee is clogged, preventing coffee from reaching the brew group.
Coffee Machine
Error 01 Full Steps Diagnose
E2
Freezer sensor failure
Info: The temperature sensor (thermistor) for the freezer compartment is faulty (open or shorted).
Refrigerator
E2 Full Steps Diagnose
Error 02
Coffee grinder blocked
Info: The coffee grinder is blocked by coffee beans or foreign objects.
Coffee Machine
Error 02 Full Steps Diagnose
E3
Incorrect supply voltage
Info: The hob has detected that the incoming mains voltage is too high.
Induction Hob
E3 Full Steps Diagnose
Error 03
Brew group is dirty or stuck
Info: The brew group is blocked with coffee residue or not lubricated, preventing it from moving freely.
Coffee Machine
Error 03 Full Steps Diagnose
E4
Communication error
Info: The hob has detected that the incoming mains voltage is too low.
Induction Hob
E4 Full Steps Diagnose
Error 04
Brew group not inserted correctly
Info: The brew group is not properly seated or locked into place.
Coffee Machine
Error 04 Full Steps Diagnose
E5
Cooling fan fault
Info: The internal cooling fan is not working or is blocked, preventing proper cooling of the electronics.
5 Elite Techs Verified
Induction Hob
E5 Full Steps Diagnose
Error 05
Air in the water circuit / no water flow
Info: An air pocket is trapped in the internal water lines, preventing water from being pumped through the system.
Coffee Machine
Error 05 Full Steps Diagnose
E6
Induction coil sensor fault
Info: The power board is not receiving a signal from the induction coil, indicating a connection or sensor failure.
Induction Hob
E6 Full Steps Diagnose
E10
Water inlet fault
Info: No water is entering the appliance. The water tap may be closed, the inlet hose kinked, or the filter blocked.
Washing Machine
E10 Full Steps Diagnose
Error 11
Machine is overheating
Info: The machine has been used extensively and needs to cool down, or there is an external temperature issue.
Coffee Machine
Error 11 Full Steps Diagnose
Error 14
Machine overheating
Info: The boiler has reached a critically high temperature, activating a safety cutout.
Coffee Machine
Error 14 Full Steps Diagnose
Error 19
Brew group connection issue
Info: The machine cannot detect the brew group correctly due to a faulty microswitch or connection.
Coffee Machine
Error 19 Full Steps Diagnose
E20
Drainage fault
Info: Water is not draining from the appliance. The drain filter may be clogged, the drain pump blocked, or the drain hose kinked or blocked.
Washing Machine
E20 Full Steps Diagnose
E30
Anti-flood system activated
Info: A leak has been detected in the base of the machine, activating the flood protection switch.
Washing Machine
E30 Full Steps Diagnose
E40
Door lock fault
Info: The door is not properly closed, or the door lock mechanism is faulty.
Washing Machine
E40 Full Steps Diagnose
E60
Heating fault
Info: The water is not heating. This is likely due to a faulty heating element or a faulty temperature sensor (NTC).
Wasting Machine
E60 Full Steps Diagnose
E70
NTC temperature sensor fault
Info: The main control board has detected an issue with the temperature sensor circuit, either open or shorted.
Washing Machine
E70 Full Steps Diagnose
FA
Optical water indicator (OWI) fault
Info: The sensor that detects the soil level in the water is dirty or has failed.
Dishwasher
FA Full Steps Diagnose
FB
Diverter valve fault
Info: The motorized valve that directs water to the upper or lower spray arms is not functioning correctly.
Dishwasher
FB Full Steps Diagnose
F1
Temperature sensor (NTC) error
Info: The dishwasher's temperature sensor is providing an out-of-range reading, indicating it is open or shorted.
Dishwasher
F1 Full Steps Diagnose
F2
Water leak detected
Info: The anti-flood switch in the base of the dishwasher has been activated by a water leak.
Dishwasher
F2 Full Steps Diagnose
F3
Heating system failure
Info: The dishwasher is unable to heat the water. The heating element, thermostat, or related wiring is likely faulty.
Dishwasher
F3 Full Steps Diagnose
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