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Hisense • Central Diagnostic Dictionary
144 Verified Codes in Database

Hisense Error Codes & Diagnostics

Access our premium database of error codes, common faults, and professional repair solutions for Hisense appliances.

Luxury front-loading washing machine in brushed titanium with illuminated dark glass drum
CodeAppliancesFault / DiagnosticsRepair InstructionsAction
F03
Dishwasher
Drainage System & Drain Pump

Hisense AutoDry / Smart Wash / PureClean Dishwasher: Foam aeration cavitation fault F03; circulation wash pump motor loses prime and cavitates due to dense foam blanket in sump.

On Hisense dishwashers utilizing Dual-inverter circulation and drain pumps, AutoDry automatic door release, and 16 place settings flexible rack system: Manual hand dishwashing soap accidentally introduced into tub, pre-rinsed dishes with high-foaming agent, or rinse aid spill.

Pour 100ml cooking oil into sump to suppress foam bubbles. Run cold drain program. Clean sump filters and refill rinse aid chamber carefully. Open door slightly, press and hold Programme and Start buttons for 4 seconds until the display shows '0:00', close door to drain.

Diagnose
F03
Tumble Dryer
Electronic Control Board (PCB) & Bus Communications

Hisense Allergy Care / Heat Pump / ConnectLife Tumble Dryer: Display to power board serial communication failure F03; front touch interface unresponsive or flashes communication error.

On Hisense dryers with Closed thermodynamic heat pump circuit, dual lint filtering screens, and anti-crease bidirectional drum tumbling: Disconnected or pinched multi-pole data ribbon cable, corroded edge pin connectors, or transceiver IC latchup.

Unplug dryer. Check data ribbon cable between display and power PCB; reseat connectors securely. Inspect pins for corrosion and measure DC voltage at display (~5V / 12V DC). Rotate dial to Off. Press and hold Start/Pause and Anti-Crease buttons for 5 seconds until the acoustic chime sounds, then restart.

Diagnose
F03
Hob / Cooktop
Electronic Control Board (PCB) & Bus Communications

Hisense Rapid Boil / ConnectLife / Smart Zone Induction Cooktop: Optical ambient light interference on touch glass F03; touch control panel locks and displays optical calibration warning.

On Hisense cooktops with Smart Zone automatic pan detection, Rapid Boil power boost generator, and touch-slide individual zone controls: Direct blinding sunlight or intense halogen range hood spotlight reflecting directly onto infrared optical phototransistors.

Shade the cooktop from direct sunlight or turn off blinding overhead spotlights. Power cycle cooktop via breaker to allow sensors to recalibrate ambient light. Wipe glass clean and dry. Switch off breaker on main board for 60 seconds, restore power and touch Child Lock sensor for 4 seconds.

Diagnose
F03
Oven / Microwave
Electronic Control Board (PCB) & Bus Communications

Hisense Even Bake / Steam Add Plus / PureCook Built-in Oven: Appliance model coding or firmware memory unconfigured F03; oven remains in factory setup mode and refuses regular heating programs.

On Hisense ovens with Even Bake rounded cavity design inspired by wood-fired ovens, Steam Add Plus injection, and Air Fry technology: Unprogrammed replacement power or control board installed, corrupted variant hex code in EEPROM, or missing configuration jumper.

Enter factory service technician menu using service key combination. Enter appliance 10-digit variant code from product serial rating plate into EEPROM. Set function knob to 0. Cut off mains electricity at fuse board for 60 seconds, restore power and configure digital clock.

Diagnose
F03
Refrigerator / Freezer
Refrigeration Compressor, Defrost Heater & PTC Relay

Hisense PureFlat / Multi Air Flow / Total No Frost Refrigerator: Model configuration option bytes unconfigured F03; appliance displays error upon boot and disables compressor operation.

On Hisense refrigeration units with PureFlat seamless flat-door design, Multi Air Flow columns, electronic dual-temperature zones, and inverter compressor: Unconfigured replacement PCB installed, checksum mismatch in non-volatile memory, or power interruption during writing.

Enter service option programming mode using button combination. Enter product option bytes from cabinet rating label into EEPROM memory. Confirm and reboot. Press and hold Super Cool and Super Freeze buttons simultaneously for 6 seconds until display flashes and clears fault code history.

Diagnose
F03
Washing Machine
NTC Temperature Sensor & Thermistor

Hisense PureJet / AutoDosing / ConnectLife Series Washer: Temperature sensor calibration drift F03; NTC wash thermistor reading deviates by >12°C from reference safety profile.

On Hisense washing machines featuring PureJet high-pressure water dissolved wash, inverter drive motor, and ConnectLife IoT cloud diagnostics: Internal moisture ingress into NTC capsule, heavy calcium scale coating sensor tip, or high-resistance harness pins.

Remove NTC sensor from heater bracket. Clean limescale. Measure resistance with multimeter: ~12 kΩ at 20°C, ~4.9 kΩ at 40°C, ~1.2 kΩ at 80°C. Turn power off with Power button. Press and hold Start/Pause for 5 seconds to clear cycle memory. Power on and select new cycle.

Diagnose
F3
Dishwasher
Drainage System & Drain Pump

Hisense F3: Water drainage failure detected in Dishwasher; drain pump cannot evacuate water within safety time limit.

On Hisense Dishwasher: The dishwasher is not draining water correctly. Filters are blocked or the drain hose is kinked.

On Hisense Dishwasher: Remove and clean all filters in the bottom of the dishwasher. Check the drain hose for blockages or kinks.

Diagnose
F-4
Oven / Microwave
Electronic Control Board (PCB) & Bus Communications

Hisense F-4: Operational cycle fault detected during Oven / Microwave program execution.

On Hisense Oven: The oven has detected a temperature that is dangerously high, likely due to a faulty sensor or a stuck relay on the control board.

On Hisense Oven: Disconnect the oven from the power source immediately. This is a critical fault that requires professional repair.

Diagnose
F04
Dishwasher
Drainage System & Drain Pump

Hisense AutoDry / Smart Wash / PureClean Dishwasher: Door latch status conflict F04; door interlock sensor reading contradicts mechanical door closure latch microswitch.

On Hisense dishwashers featuring Dual-inverter circulation and drain pumps, AutoDry automatic door release, and 16 place settings flexible rack system: Misadjusted door catch striker plate, weak door hinge balance springs, or degraded Hall sensor magnetic field strength.

Realign door lock catch strike plate so door clicks firmly closed. Test continuity across microswitch contacts when latched (<0.5 Ω). Open door slightly, press and hold Programme and Start buttons for 4 seconds until the display shows '0:00', close door to drain.

Diagnose
F04
Tumble Dryer
Heating Element, Thermostat & Safety Fuse

Hisense Allergy Care / Heat Pump / ConnectLife Tumble Dryer: High-limit thermal safety cut-out opened F04; heater or compressor instantly de-energized to avert fire risk.

On Hisense dryers with Closed thermodynamic heat pump circuit, dual lint filtering screens, and anti-crease bidirectional drum tumbling: Critical process air restriction from saturated filters, seized circulation fan, or contact welded closed on power heating relay.

Inspect Klixon on heater duct; if equipped with red reset pin, depress firmly. Test resistance across terminals (<0.5 Ω when cold). Clear duct of all lint obstructions. Rotate dial to Off. Press and hold Start/Pause and Anti-Crease buttons for 5 seconds until the acoustic chime sounds, then restart.

Diagnose
F04
Hob / Cooktop
Electronic Control Board (PCB) & Bus Communications

Hisense Rapid Boil / ConnectLife / Smart Zone Induction Cooktop: Inter-module dynamic power sharing bus timeout F04; cooktop limits aggregate power draw and disallows multi-zone high-heat cooking.

On Hisense cooktops with Smart Zone automatic pan detection, Rapid Boil power boost generator, and touch-slide individual zone controls: Master-to-slave communication packet loss across internal serial link, transceiver IC latchup, or corrupt power ceiling setting.

Verify power management setting in user setup matches household electrical supply (e.g., 16A, 20A, or 32A limit). Check inter-board cable continuity (<0.3 Ω). Wipe glass clean and dry. Switch off breaker on main board for 60 seconds, restore power and touch Child Lock sensor for 4 seconds.

Diagnose
F04
Washing Machine
Water Level Pressure Switch & Air Dome

Hisense PureJet / AutoDosing / ConnectLife Series Washer: Safety overflow tripped F04; water level exceeds maximum safety mark and emergency drain pump is forcibly triggered.

On Hisense washing machines utilizing PureJet high-pressure water dissolved wash, inverter drive motor, and ConnectLife IoT cloud diagnostics: Mechanically stuck open inlet water solenoid valve, punctured pressure switch diaphragm, or triac short on main PCB.

Turn off water tap. If water continues flowing when unplugged, replace mechanical inlet valve. Check pressure switch overflow contacts with multimeter. Turn power off with Power button. Press and hold Start/Pause for 5 seconds to clear cycle memory. Power on and select new cycle.

Diagnose
F05
Dishwasher
Water Level Pressure Switch & Air Dome

Hisense AutoDry / Smart Wash / PureClean Dishwasher: Thermal safety cutout tripped F05; bi-metal Klixon safety thermostat on heater assembly opened due to dry-heating event.

On Hisense dishwashers utilizing Dual-inverter circulation and drain pumps, AutoDry automatic door release, and 16 place settings flexible rack system: Low water level during wash cycle, circulation pump cavitation leaving heater dry, or calcified heating tube.

Check if thermal Klixon has manual reset pin. Measure continuity across thermostat terminals (<0.5 Ω when cold). Inspect heater tube for scale. Open door slightly, press and hold Programme and Start buttons for 4 seconds until the display shows '0:00', close door to drain.

Diagnose
F05
Washing Machine
Heating Element, Thermostat & Safety Fuse

Hisense PureJet / AutoDosing / ConnectLife Series Washer: Inverter DC bus rail voltage anomaly F05; excessive AC ripple voltage or unstable DC rail (>340V or <220V DC) detected on drive PCB.

On Hisense washing machines featuring PureJet high-pressure water dissolved wash, inverter drive motor, and ConnectLife IoT cloud diagnostics: Degraded high-voltage electrolytic filter capacitors, dry solder joints on rectifier bridge, or AC line noise.

Discharge high-voltage capacitors safely with 1 kΩ resistor. Inspect PCB for bulging capacitors or burnt traces. Measure DC intermediate bus voltage (~310V–325V DC). Turn power off with Power button. Press and hold Start/Pause for 5 seconds to clear cycle memory. Power on and select new cycle.

Diagnose
F5
Dishwasher
General System & Mechanical Integration

Hisense F5: Operational cycle fault detected during Dishwasher program execution.

On Hisense Dishwasher: Similar to F12, the machine has detected not enough water has entered for the program. This could be due to low water pressure.

On Hisense Dishwasher: Ensure the water tap is fully open and water pressure is adequate. Check and clean the inlet hose filter.

Diagnose
F06
Washing Machine
Heating Element, Thermostat & Safety Fuse

Hisense PureJet / AutoDosing / ConnectLife Series Washer: Door interlock sensor anomaly F06; controller measures abnormal PTC heater pill resistance, preventing latch cycle engagement.

On Hisense washing machines utilizing PureJet high-pressure water dissolved wash, inverter drive motor, and ConnectLife IoT cloud diagnostics: Degraded bimetal PTC pellet inside door lock, cracked internal contacts, or burnt lock control triac.

Remove door seal clamp and extract door interlock switch. Measure PTC resistance with multimeter (~900–1350 Ω). Replace interlock if open or erratic. Turn power off with Power button. Press and hold Start/Pause for 5 seconds to clear cycle memory. Power on and select new cycle.

Diagnose
F07
Washing Machine
Drive Motor, Inverter & Tachometer Sensor

Hisense F07: Motor drive or inverter rotation anomaly in Washing Machine; drum/motor fails to spin at target RPM.

On Hisense Washing Machine: A fault has been detected with the main drive motor or the control board that operates it.

On Hisense Washing Machine: Turn the machine off at the mains for 10 minutes to reset. If the fault returns, it requires a service engineer.

Diagnose
F-8
Oven / Microwave
Drive Motor, Inverter & Tachometer Sensor

Hisense F-8: Motor drive or inverter rotation anomaly in Oven / Microwave; drum/motor fails to spin at target RPM.

On Hisense Oven: There is a problem with the motorized door lock, often related to the self-cleaning cycle.

On Hisense Oven: Allow the oven to cool completely. Try running a short cycle to see if it resets. If not, the lock mechanism may need servicing.

Diagnose
F8
Dishwasher
Heating Element, Thermostat & Safety Fuse

Hisense F8: Water/air heating failure in Dishwasher; heating circuit does not reach set temperature.

On Hisense Dishwasher: The appliance has detected a fault with the water heating element.

On Hisense Dishwasher: This is an internal component failure. The heating element or its wiring needs to be checked and likely replaced by a technician.

Diagnose
F12
Dishwasher
Water Inlet Valve, Aquastop & Flowmeter

Hisense F12: Water inlet / filling timeout in Dishwasher; appliance fails to fill to minimum operational level.

On Hisense Dishwasher: Dishwasher is not filling with water. The water tap may be off, the inlet hose blocked, or the water inlet valve has failed.

On Hisense Dishwasher: Check that the water supply is turned on. Inspect the inlet hose for kinks and clean the filter screen at the connection point.

Diagnose
F13
Washing Machine
Door Lock Mechanism & Safety Interlock

Hisense F13: Door lock safety interlock fault in Washing Machine; door switch contact fails to close or open.

On Hisense Washing Machine: The door is not closed correctly, or the door lock mechanism is faulty.

On Hisense Washing Machine: Open the door and close it again firmly. If the error persists, the door lock may need to be replaced.

Diagnose
F24
Washing Machine
Water Level Pressure Switch & Air Dome

Hisense F24: Water level pressure sensor/switch frequency anomaly detected in Washing Machine.

On Hisense Washing Machine: The water level has exceeded the maximum safe level, often due to a faulty water inlet valve or pressure sensor.

On Hisense Washing Machine: Turn off the water supply and unplug the machine. This error often requires professional service.

Diagnose
H
Refrigerator / Freezer
Refrigeration Compressor, Defrost Heater & PTC Relay

Hisense H: Cooling circuit or defrost system anomaly in Refrigerator / Freezer; compartment temperature deviation.

On Hisense Refrigerator: The internal temperature of a compartment is too high. This is normal after initial setup, a power outage, or adding large amounts of warm food. It can also indicate a door left ajar.

On Hisense Refrigerator: Ensure the doors are fully closed and not obstructed. Allow several hours for the temperature to stabilize. If the alarm continues, there may be a cooling system issue.

Diagnose
UNB
Washing Machine
Door Lock Mechanism & Safety Interlock

Hisense UNB: Door lock safety interlock fault in Washing Machine; door switch contact fails to close or open.

On Hisense Washing Machine: Laundry inside the drum is not distributed evenly, causing excessive vibration during the spin cycle.

On Hisense Washing Machine: Pause the cycle, open the door, and redistribute the clothes evenly inside the drum. Restart the spin cycle.

Diagnose
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Hisense — Complete Error Code Catalog

44 Verified Error Codes

Server-side index of all verified manufacturer error codes for technicians and automated crawlers.

Dishwasher25

E01E02E03E04E05E06E07E08E09E10E11E12E13E14E15F01F02F2F03F3F04F05F5F8F12

Washing Machine8

E18E19E20F06F07F13F24UNB

Tumble Dryer1

E16

Oven / Microwave5

E17F-1F-3F-4F-8

Refrigerator / Freezer5

E0E4E9F1H

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