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Castor Error Codes & Diagnostics

Complete B2B dictionary of fault codes, troubleshooting steps, and repair manuals for Castor home appliances, including Washing Machines, Dishwashers, Ovens, Dryers, and Refrigerators.

18 Verified Codes in Database
Are you a Certified Technician?Stamp unverified codes below to earn +10 Reputation Points.
(Only available for users logged in with a Google account)
CodeFault / DiagnosticsAppliancesAction
EF3
Aqua control system activated due to a severe leak.
Info: A major leak has been detected in the base of the machine, causing the anti-flood float switch to activate and shut off the water inlet.
Washing Machine
EF3 Full Steps Diagnose
E10
Water inlet fault, machine is not filling with water.
Info: The water tap is closed, the inlet hose is bent or kinked, the filter in the inlet hose is blocked, or the inlet valve is faulty.
Washing Machine
E10 Full Steps Diagnose
E20
Draining fault, water is not being pumped out.
Info: The drain filter is clogged, the drain hose is blocked or kinked, or the drain pump is faulty.
Washing Machine
E20 Full Steps Diagnose
E40
Door lock fault, the machine will not start.
Info: The washing machine door is not closed properly, or the door lock mechanism is faulty.
Washing Machine
E40 Full Steps Diagnose
E52
Motor tacho signal fault, drum may not turn or spins erratically.
Info: No signal from the motor's tacho generator. This is often caused by worn motor carbon brushes, a faulty tacho coil, or a loose magnet.
Washing Machine
E52 Full Steps Diagnose
E61
Insufficient heating during the wash cycle.
Info: The heating element has failed, the NTC temperature sensor is faulty, or there is an issue with the wiring or main control board.
Washing Machine
E61 Full Steps Diagnose
E91
Communication error between user interface and main control board.
Info: A faulty connection or wiring harness between the main PCB and the display/user interface board, or one of the boards has failed.
Washing Machine
E91 Full Steps Diagnose
F1
Refrigerator sensor fault.
Info: The temperature sensor (thermistor) in the fresh food (refrigerator) compartment is faulty (open or short circuit).
Refrigerator
F1 Full Steps Diagnose
F3
Freezer sensor fault.
Info: The temperature sensor (thermistor) in the freezer compartment has failed.
Refrigerator
F3 Full Steps Diagnose
F4
Temperature sensor (probe) communication fault.
Info: The oven's temperature sensor (NTC) has an open circuit, meaning it is disconnected or has failed.
5 Elite Techs Verified
Oven
F4 Full Steps Diagnose
F5
Defrost sensor fault.
Info: The defrost sensor, located on the evaporator coils, has failed, preventing the defrost cycle from running correctly.
Refrigerator
F5 Full Steps Diagnose
F7
Defrost heater fault.
Info: The defrost heating element is not working, leading to excessive frost buildup on the evaporator coils.
Refrigerator
F7 Full Steps Diagnose
F8
Communication error between oven boards.
Info: The connection between the main power board and the display/user interface board has been lost.
Oven
F8 Full Steps Diagnose
i10
No water entering the dishwasher.
Info: Water supply is turned off, inlet hose is kinked, or the filter at the water valve is blocked.
Dishwasher
i10 Full Steps Diagnose
i20
Dishwasher is not draining the water.
Info: The filters inside the dishwasher are blocked, the drain hose is kinked or blocked, or the drain pump is jammed.
Dishwasher
i20 Full Steps Diagnose
i30
Anti-flood device has been activated; continuous draining.
Info: Water has leaked into the base plate of the dishwasher, tripping the safety float switch.
Dishwasher
i30 Full Steps Diagnose
i50
Wash motor (circulation pump) issue.
Info: The wash motor has a problem, such as a faulty triac on the control board, a failed starting capacitor, or the motor itself is jammed or has failed.
Dishwasher
i50 Full Steps Diagnose
i60
Water heating problem.
Info: The dishwasher is not heating the water, or it is overheating. This is typically due to a faulty heating element, NTC temperature sensor, or a relay on the main control board.
Dishwasher
i60 Full Steps Diagnose