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Franke Error Codes & Diagnostics

Complete B2B dictionary of fault codes, troubleshooting steps, and repair manuals for Franke home appliances, including Washing Machines, Dishwashers, Ovens, Dryers, and Refrigerators.

17 Verified Codes in Database
Are you a Certified Technician?Stamp unverified codes below to earn +10 Reputation Points.
(Only available for users logged in with a Google account)
CodeFault / DiagnosticsAppliancesAction
AL01
Dishwasher leak detected
Info: The flood protection system (AquaStop) has been activated. There is water in the base tray of the appliance.
Dishwasher
AL01 Full Steps Diagnose
E1
Freezer compartment not cooling correctly
Info: Freezer temperature sensor (NTC) fault. The sensor is providing incorrect readings to the control board.
Refrigerator
E1 Full Steps Diagnose
E2
Water not draining from the dishwasher
Info: Drainage fault. The filter is blocked, the drain pump is jammed, or the drain hose is kinked or blocked.
Dishwasher
E2 Full Steps Diagnose
E3
Water is not heating up
Info: Heating element or wiring fault. The machine is unable to heat the water to the required temperature.
Dishwasher
E3 Full Steps Diagnose
E4
Overfill or leak detected
Info: The anti-flood switch in the base has been activated, usually due to a leak, or the pressure switch has malfunctioned, causing the machine to overfill.
Dishwasher
E4 Full Steps Diagnose
E6
Poor wash results, spray arms not rotating
Info: Water diverter valve fault. This valve directs water to the upper or lower spray arms and is not functioning correctly.
Dishwasher
E6 Full Steps Diagnose
F1
Oven temperature sensor error
Info: Open circuit in the temperature sensor (NTC). The sensor is disconnected or has failed.
Oven
F1 Full Steps Diagnose
F2
Washing machine is not draining
Info: Drain fault. The drain pump filter is clogged, the pump is blocked, or the drain hose is obstructed.
Washing Machine
F2 Full Steps Diagnose
F3
Oven is overheating
Info: Overheating detected by the control board. This could be a stuck heating element relay, a faulty temperature sensor, or a malfunctioning cooling fan.
Oven
F3 Full Steps Diagnose
F4
Washing machine pressure switch fault
Info: Pressure switch fault. The switch is stuck on 'empty' or 'full', preventing the cycle from progressing correctly.
5 Elite Techs Verified
Washing Machine
F4 Full Steps Diagnose
F5
Washing machine door will not lock or unlock
Info: Door lock mechanism fault. The door is not closed properly, or the interlock assembly has failed.
Washing Machine
F5 Full Steps Diagnose
F6
Washing machine motor is not turning
Info: Motor fault. The motor's tachometer is not sending a signal, the carbon brushes are worn, or there's a wiring issue.
Washing Machine
F6 Full Steps Diagnose
F7
Water heats continuously or not at all
Info: Heater control fault. The heater relay on the main control board is stuck on or has failed.
Washing Machine
F7 Full Steps Diagnose
F8
Oven door lock error
Info: Fault with the motorized door lock, typically during or after a pyrolytic cleaning cycle. The lock may be jammed or the motor has failed.
Oven
F8 Full Steps Diagnose
F11
Drain pump communication error
Info: A communication error between the main control board and the drain pump, or a fault in the pump's wiring.
Washing Machine
F11 Full Steps Diagnose
F13
Appliance is unresponsive, shows error on display
Info: Control board communication error. The main control board has an internal fault or cannot communicate with another component like the display board.
Washing Machine
F13 Full Steps Diagnose
H
Alarm sounds and temperature display flashes
Info: High temperature alarm. The internal temperature of a compartment is too high. This could be due to the door being left open, a large amount of warm food added, or a cooling system failure.
Refrigerator
H Full Steps Diagnose