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OEM VERIFIED BENCH
OFFICIAL FAULT CODEE2
Franke
Franke // OFFICIAL DIAGNOSTIC BENCH

Franke E2

DishwasherDrainage System & Drain Pump
Premium built-in dishwasher with open illuminated stainless steel interior and precision spray arms
Dishwasher
Other Brands Sharing Code E2:BoschE2SiemensE2LGE2WhirlpoolE2ElectroluxE2AEGE2BekoE2IndesitE2HaierE2CandyE2

Symptom / Description

FAULT

Water not draining from the dishwasher

TELEMETRY // LIVESIG: FAULT_DETECTED

Root Cause

ROOT CAUSE

Drainage fault. The filter is blocked, the drain pump is jammed, or the drain hose is kinked or blocked.

CIRCUIT // SUBSYSTEMLOGIC: ROOT_ISOLATED

Repair Instructions

UNLOCKED
1Turn off the power. Clean the filter system in the bottom of the tub. Check the drain pump impeller for obstructions. Ensure the drain hose is clear and not kinked.
AI diagnostic workshop engine analyzing appliance circuit schematics and error telemetry in real time
AI WORKSHOP PROTOCOL ENGINE
Direct extraction from OEM factory manuals & wiring schematics

Field Actions

DISPATCH
Need Help? Call a Certified TechnicianWorldwide Franke Parts Finder
Electrical & Safety Protocol

Always disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.

CALIBRATED BENCH PROTOCOL // CAT III 600V

Workshop Verification & Safety Checklist

WORKSHOP VERIFICATION PROTOCOLDrainage System & Drain PumpDishwasher
2. Multimeter & Electrical Bench Tests (Ω)
MODE: OHMMETER (Ω)AUTO-RANGE
Precision digital multimeter probes measuring electrical resistance in Ohms on an appliance control board
CALIBRATED METROLOGY RESISTANCE BENCH (CAT III)
Nominal Resistance (Ω)
160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC)NOMINAL
0 Ω (SHORT)CALIBRATED BAND∞ OL (OPEN)
▲ NOMINAL OPERATING WINDOW
Target Component:Drain Pump Motor Stator Coils
Test Pins & Connections
PROBE (+)
PROBE (-)
Across pump motor spade terminals (L-N unclipped)
Tolerance & Diagnostic Criteria±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ.
1. Pre-Intervention Electrical Safety Protocols
  • !Electrical Safety Protocol: Isolate 230V mains power before accessing the lower pump housing.
  • !Prepare a shallow basin and absorption towels: expect 3 to 10 liters of stagnant trapped water upon filter opening.
  • !Beware of sharp foreign objects (broken glass, needles, screws) trapped inside the impeller cavity.
3. Preliminary Mechanical & Visual Checks
  • Unscrew coin trap filter and clear all foreign debris (coins, hairpins, bra underwires).
  • Rotate pump impeller manually: synchronous magnetic rotors should snap cleanly in 90° intervals without jamming.
  • Check drain hose for kinks, blockages, or unpunched sink spigots; verify drain height is between 65cm and 100cm.
Perform these diagnostic steps before triggering AI Deep Search or replacing boards.Certified Workshop Routine

Frequently Asked Questions: Franke E2

FAQ TREE
What does error code E2 mean on a Franke appliance?

Franke error code E2 indicates: Water not draining from the dishwasher.

What is the root cause of Franke error code E2?

The primary root cause for Franke code E2 is: Drainage fault. The filter is blocked, the drain pump is jammed, or the drain hose is kinked or blocked..

How do I fix or resolve Franke error code E2?

To resolve error code E2: Turn off the power. Clean the filter system in the bottom of the tub. Check the drain pump impeller for obstructions. Ensure the drain hose is clear and not kinked.

Is it safe to clear Franke error code E2 by resetting power?

Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Franke code E2 persists, the physical component causing Drainage fault. The filter is blocked, the drain pump is jammed, or the drain hose is kinked or blocked. must be inspected or replaced.

How do I test electrical resistance for Franke code E2 using a multimeter?

Set a digital multimeter to ohms (Ω). Disconnect power and test Drain Pump Motor Stator Coils across Across pump motor spade terminals (L-N unclipped). Expected nominal reading is 160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC). Tolerance: ±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ..

What safety protocol must be followed before servicing Franke code E2?

Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.

Community Verification

COMMUNITY

Did this solution resolve the issue?

SEMANTIC KNOWLEDGE GRAPH // FRANKE

Related Franke Dishwasher Error Codes

Diagnostic Link Mesh14 OEM Cross-References

Cross-referenced diagnostic codes for technicians inspecting similar component subsystems.

E3Heating Element, Thermostat & Safety Fuse
Franke E3: Water/air heating failure in Dishwasher; heating circuit does not reach set tempe...
Inspect Protocol
E4Water Level Pressure Switch & Air Dome
Overfill or leak detected
Inspect Protocol
E6Drive Motor, Inverter & Tachometer Sensor
Poor wash results, spray arms not rotating
Inspect Protocol
F1NTC Temperature Sensor & Thermistor
Oven temperature sensor error
Inspect Protocol
F11Drainage System & Drain Pump
Drain pump communication error
Inspect Protocol
F13Electronic Control Board (PCB) & Bus Communications
Appliance is unresponsive, shows error on display
Inspect Protocol
F2Drainage System & Drain Pump
Washing machine is not draining
Inspect Protocol
F3NTC Temperature Sensor & Thermistor
Franke F3: NTC temperature sensor signal out of range (open or short circuit) in Oven / Micr...
Inspect Protocol
F4Water Level Pressure Switch & Air Dome
Washing machine pressure switch fault
Inspect Protocol
F5Door Lock Mechanism & Safety Interlock
Washing machine door will not lock or unlock
Inspect Protocol
F6Drive Motor, Inverter & Tachometer Sensor
Washing machine motor is not turning
Inspect Protocol
F7Heating Element, Thermostat & Safety Fuse
Water heats continuously or not at all
Inspect Protocol
F8Drive Motor, Inverter & Tachometer Sensor
Franke F8: Motor drive or inverter rotation anomaly in Oven / Microwave; drum/motor fails to...
Inspect Protocol
HRefrigeration Compressor, Defrost Heater & PTC Relay
Alarm sounds and temperature display flashes
Inspect Protocol
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