OEM VERIFIED BENCH

OFFICIAL FAULT CODEE13

Franke // OFFICIAL DIAGNOSTIC BENCH

Franke E13

DishwasherDrainage System & Drain Pump

Dishwasher

Other Brands Sharing Code E13:BoschE13 SiemensE13 SamsungE13 LGE13 ElectroluxE13 AEGE13 BekoE13 HaierE13 CandyE13 NeffE13

Symptom / Description

FAULT

Franke Mythos FDW / Maris Active Kitchen Integrated Dishwasher: Diagnostic fault code E13 registered by the microcomputer controller. Detergent & rinse-aid dispenser solenoid open circuit

TELEMETRY // LIVESIG: FAULT_DETECTED

Root Cause

ROOT CAUSE

On Franke appliances engineered with Dynamic Flow hydraulic wash circuit with BLDC variable-speed circulation wash pump, optical dual turbidity sensor, and active condensation drying turbine: dispenser release actuator coil open Metrological tolerance verification: solenoid coil nominal 1.8 kΩ to 2.4 kΩ..

CIRCUIT // SUBSYSTEMLOGIC: ROOT_ISOLATED

Repair Instructions

UNLOCKED

1Disconnect mains power before servicing. Unplug the harness at the main PCB and use a calibrated digital multimeter: measure resistance across dispenser solenoid leads (expected ~2.1 kΩ). Inspect contacts for pin oxidation or loose terminals. Replace defective part if out of tolerance, re-energize and clear error: Press and hold Start/Pause for 5 seconds until the display shows '0:01' or cancels the cycle. Close the door to allow 60 seconds of drain down, then switch off power for 30 seconds before restarting.

AI diagnostic workshop engine analyzing appliance circuit schematics and error telemetry in real time

AI WORKSHOP PROTOCOL ENGINE

Direct extraction from OEM factory manuals & wiring schematics

Field Actions

DISPATCH

Need Help? Call a Certified Technician Worldwide Franke Parts Finder

Electrical & Safety Protocol

Always disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.

CALIBRATED BENCH PROTOCOL // CAT III 600V

Workshop Verification & Safety Checklist

WORKSHOP VERIFICATION PROTOCOLDrainage System & Drain PumpDishwasher

2. Multimeter & Electrical Bench Tests (Ω)

MODE: OHMMETER (Ω)AUTO-RANGE

Precision digital multimeter probes measuring electrical resistance in Ohms on an appliance control board

CALIBRATED METROLOGY RESISTANCE BENCH (CAT III)

Nominal Resistance (Ω)

160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC)NOMINAL

0 Ω (SHORT)CALIBRATED BAND∞ OL (OPEN)

▲ NOMINAL OPERATING WINDOW

Target Component:Drain Pump Motor Stator Coils

Test Pins & Connections

PROBE (+)

PROBE (-)

Across pump motor spade terminals (L-N unclipped)

Tolerance & Diagnostic Criteria±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ.

1. Pre-Intervention Electrical Safety Protocols

!Electrical Safety Protocol: Isolate 230V mains power before accessing the lower pump housing.
!Prepare a shallow basin and absorption towels: expect 3 to 10 liters of stagnant trapped water upon filter opening.
!Beware of sharp foreign objects (broken glass, needles, screws) trapped inside the impeller cavity.

3. Preliminary Mechanical & Visual Checks

Unscrew coin trap filter and clear all foreign debris (coins, hairpins, bra underwires).
Rotate pump impeller manually: synchronous magnetic rotors should snap cleanly in 90° intervals without jamming.
Check drain hose for kinks, blockages, or unpunched sink spigots; verify drain height is between 65cm and 100cm.

Perform these diagnostic steps before triggering AI Deep Search or replacing boards.Certified Workshop Routine

Frequently Asked Questions: Franke E13

FAQ TREE

What does error code E13 mean on a Franke appliance?

Franke error code E13 indicates: Franke Mythos FDW / Maris Active Kitchen Integrated Dishwasher: Diagnostic fault code E13 registered by the microcomputer controller. Detergent & rinse-aid dispenser solenoid open circuit.

What is the root cause of Franke error code E13?

The primary root cause for Franke code E13 is: On Franke appliances engineered with Dynamic Flow hydraulic wash circuit with BLDC variable-speed circulation wash pump, optical dual turbidity sensor, and active condensation drying turbine: dispenser release actuator coil open Metrological tolerance verification: solenoid coil nominal 1.8 kΩ to 2.4 kΩ...

How do I fix or resolve Franke error code E13?

To resolve error code E13: Disconnect mains power before servicing. Unplug the harness at the main PCB and use a calibrated digital multimeter: measure resistance across dispenser solenoid leads (expected ~2.1 kΩ). Inspect contacts for pin oxidation or loose terminals. Replace defective part if out of tolerance, re-energize and clear error: Press and hold Start/Pause for 5 seconds until the display shows '0:01' or cancels the cycle. Close the door to allow 60 seconds of drain down, then switch off power for 30 seconds before restarting.

Is it safe to clear Franke error code E13 by resetting power?

Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Franke code E13 persists, the physical component causing On Franke appliances engineered with Dynamic Flow hydraulic wash circuit with BLDC variable-speed circulation wash pump, optical dual turbidity sensor, and active condensation drying turbine: dispenser release actuator coil open Metrological tolerance verification: solenoid coil nominal 1.8 kΩ to 2.4 kΩ.. must be inspected or replaced.

How do I test electrical resistance for Franke code E13 using a multimeter?

Set a digital multimeter to ohms (Ω). Disconnect power and test Drain Pump Motor Stator Coils across Across pump motor spade terminals (L-N unclipped). Expected nominal reading is 160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC). Tolerance: ±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ..

What safety protocol must be followed before servicing Franke code E13?

Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.

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COMMUNITY

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OEM VERIFIED BENCH

OFFICIAL FAULT CODEE13

Franke // OFFICIAL DIAGNOSTIC BENCH

Franke E13

DishwasherDrainage System & Drain Pump

Dishwasher

Other Brands Sharing Code E13:BoschE13 SiemensE13 SamsungE13 LGE13 ElectroluxE13 AEGE13 BekoE13 HaierE13 CandyE13 NeffE13

Symptom / Description

FAULT

Franke Mythos FDW / Maris Active Kitchen Integrated Dishwasher: Diagnostic fault code E13 registered by the microcomputer controller. Detergent & rinse-aid dispenser solenoid open circuit

TELEMETRY // LIVESIG: FAULT_DETECTED

Root Cause

ROOT CAUSE

CIRCUIT // SUBSYSTEMLOGIC: ROOT_ISOLATED

Repair Instructions

UNLOCKED

AI WORKSHOP PROTOCOL ENGINE

Direct extraction from OEM factory manuals & wiring schematics

Field Actions

DISPATCH

Need Help? Call a Certified Technician Worldwide Franke Parts Finder

Electrical & Safety Protocol

Always disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.

CALIBRATED BENCH PROTOCOL // CAT III 600V

Workshop Verification & Safety Checklist

WORKSHOP VERIFICATION PROTOCOLDrainage System & Drain PumpDishwasher

2. Multimeter & Electrical Bench Tests (Ω)

MODE: OHMMETER (Ω)AUTO-RANGE

CALIBRATED METROLOGY RESISTANCE BENCH (CAT III)

Nominal Resistance (Ω)

160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC)NOMINAL

0 Ω (SHORT)CALIBRATED BAND∞ OL (OPEN)

▲ NOMINAL OPERATING WINDOW

Target Component:Drain Pump Motor Stator Coils

Test Pins & Connections

PROBE (+)

PROBE (-)

Across pump motor spade terminals (L-N unclipped)

Tolerance & Diagnostic Criteria±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ.

1. Pre-Intervention Electrical Safety Protocols

!Electrical Safety Protocol: Isolate 230V mains power before accessing the lower pump housing.
!Prepare a shallow basin and absorption towels: expect 3 to 10 liters of stagnant trapped water upon filter opening.
!Beware of sharp foreign objects (broken glass, needles, screws) trapped inside the impeller cavity.

3. Preliminary Mechanical & Visual Checks

Unscrew coin trap filter and clear all foreign debris (coins, hairpins, bra underwires).
Rotate pump impeller manually: synchronous magnetic rotors should snap cleanly in 90° intervals without jamming.
Check drain hose for kinks, blockages, or unpunched sink spigots; verify drain height is between 65cm and 100cm.

Perform these diagnostic steps before triggering AI Deep Search or replacing boards.Certified Workshop Routine

Frequently Asked Questions: Franke E13

FAQ TREE

What does error code E13 mean on a Franke appliance?

What is the root cause of Franke error code E13?

How do I fix or resolve Franke error code E13?

Is it safe to clear Franke error code E13 by resetting power?

How do I test electrical resistance for Franke code E13 using a multimeter?

What safety protocol must be followed before servicing Franke code E13?

Community Verification

COMMUNITY

Did this solution resolve the issue?

Franke E13

Symptom / Description

Root Cause

Repair Instructions

Field Actions

Workshop Verification & Safety Checklist

Frequently Asked Questions: Franke E13

Community Verification

Related Franke Dishwasher Error Codes

Franke E13

Symptom / Description

Root Cause

Repair Instructions

Field Actions

Workshop Verification & Safety Checklist

Frequently Asked Questions: Franke E13

Community Verification

Related Franke Dishwasher Error Codes