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Hisense • Central Diagnostic Dictionary

144 Verified Codes in Database

Hisense Error Codes & Diagnostics

Access our premium database of error codes, common faults, and professional repair solutions for Hisense appliances.

Luxury front-loading washing machine in brushed titanium with illuminated dark glass drum

CodeAppliancesFault / DiagnosticsRepair InstructionsAction

E05

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hisense PureFlat / Multi Air Flow / Total No Frost Refrigerator: Evaporator defrost heating element open circuit E05; defrost cycle aborts on maximum timer and ice completely encases cooling coil.

On Hisense refrigeration units with PureFlat seamless flat-door design, Multi Air Flow columns, electronic dual-temperature zones, and inverter compressor: Burned-out aluminum sheath or calrod defrost heating element (~180–320 Ω nominal, 150–250W), or corroded silicone end seal plugs.

Disconnect defrost heater wiring leads. Measure resistance across terminals: expected ~180–320 Ω (infinite Ω indicates broken element). Replace heating element assembly. Press and hold Super Cool and Super Freeze buttons simultaneously for 6 seconds until display flashes and clears fault code history.

E05

Washing Machine

NTC Temperature Sensor & Thermistor

Hisense PureJet / AutoDosing / ConnectLife Series Washer: Heating malfunction E05; wash water temperature fails to increase by more than 4°C within 15 minutes of heater activation.

On Hisense washing machines featuring PureJet high-pressure water dissolved wash, inverter drive motor, and ConnectLife IoT cloud diagnostics: Open tubular wash heating element (~24–32 Ω), open NTC thermistor probe (~12 kΩ at 20°C), or burnt heater relay.

Measure wash heater resistance between terminals (~24–32 Ω). Measure insulation to earth (>2 MΩ). Check NTC thermistor resistance (~12 kΩ at 20°C). Turn power off with Power button. Press and hold Start/Pause for 5 seconds to clear cycle memory. Power on and select new cycle.

E06

Dishwasher

Drainage System & Drain Pump

Hisense AutoDry / Smart Wash / PureClean Dishwasher: Circulation pump motor stall E06; BLDC wash motor fails to maintain operating spray pressure or draws locked rotor current.

On Hisense dishwashers utilizing Dual-inverter circulation and drain pumps, AutoDry automatic door release, and 16 place settings flexible rack system: Toothpick or fruit pit wedging circulation turbine, dried detergent sludge, or open motor phase winding (~45–95 Ω).

Inspect circulation pump volute through sump inlet for foreign obstructions. Disconnect motor connector and measure winding phase resistances (~45–95 Ω balanced). Open door slightly, press and hold Programme and Start buttons for 4 seconds until the display shows '0:00', close door to drain.

E06

Tumble Dryer

Drive Motor, Inverter & Tachometer Sensor

Hisense Allergy Care / Heat Pump / ConnectLife Tumble Dryer: Heat pump inverter compressor drive trip E06; compressor attempts startup with vibrating buzz, shuts down, and posts fault.

On Hisense heat pump dryers with Closed thermodynamic heat pump circuit, dual lint filtering screens, and anti-crease bidirectional drum tumbling: Inverter module IPM overcurrent, seized scroll/rotary compressor piston, or unequal winding resistance (~3.5–7.0 Ω balanced U-V-W).

Disconnect compressor wiring plug. Measure phase-to-phase winding resistance: all three pairs (U-V, V-W, W-U) must be equal (~3.5–7.0 Ω). Check no short to earth (>10 MΩ). Rotate dial to Off. Press and hold Start/Pause and Anti-Crease buttons for 5 seconds until the acoustic chime sounds, then restart.

E06

Hob / Cooktop

Electronic Control Board (PCB) & Bus Communications

Hisense Rapid Boil / ConnectLife / Smart Zone Induction Cooktop: Mains supply undervoltage condition E06; cooktop drops booster power or shuts off all heating zones under heavy cooking load.

On Hisense cooktops with Smart Zone automatic pan detection, Rapid Boil power boost generator, and touch-slide individual zone controls: AC supply voltage dropping below 180V AC under load, loose line wire connection in wall outlet box, or undersized supply wiring.

Measure voltage at junction box while powering two zones: must remain >207V AC. Verify supply wire gauge is minimum 2.5 mm² (or 4 mm² for 7.4 kW mono-phase). Wipe glass clean and dry. Switch off breaker on main board for 60 seconds, restore power and touch Child Lock sensor for 4 seconds.

E06

Oven / Microwave

General System & Mechanical Integration

Hisense Even Bake / Steam Add Plus / PureCook Built-in Oven: Circular convection ring element open circuit E06; hot air convection mode blows cool air without heating chamber.

On Hisense ovens with Even Bake rounded cavity design inspired by wood-fired ovens, Steam Add Plus injection, and Air Fry technology: Thermal fatigue fracture of circular element coil (~22–32 Ω nominal, 2000–2400W), internal short to sheath, or blown supply relay.

Disconnect power. Remove rear cavity baffle plate. Measure resistance of circular element (~22–32 Ω). Check continuity to protective earth ground (>10 MΩ). Replace element. Set function knob to 0. Cut off mains electricity at fuse board for 60 seconds, restore power and configure digital clock.

E06

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hisense PureFlat / Multi Air Flow / Total No Frost Refrigerator: Defrost circuit thermal safety fuse opened E06; defrost heater receives no voltage and freezer evaporator rapidly chokes with frost.

On Hisense refrigeration units with PureFlat seamless flat-door design, Multi Air Flow columns, electronic dual-temperature zones, and inverter compressor: In-line 72°C/77°C thermal fuse blown due to defrost relay stuck on control board or defective defrost termination sensor.

Test thermal fuse continuity with ohmmeter: must be <0.5 Ω (infinite Ω confirms blown fuse). Replace thermal fuse harness and verify defrost relay de-energizes properly. Press and hold Super Cool and Super Freeze buttons simultaneously for 6 seconds until display flashes and clears fault code history.

E06

Washing Machine

Drive Motor, Inverter & Tachometer Sensor

Hisense PureJet / AutoDosing / ConnectLife Series Washer: Unbalanced load warning E06; spin cycle aborted after multiple distribution attempts due to excessive drum eccentricity.

On Hisense washing machines utilizing PureJet high-pressure water dissolved wash, inverter drive motor, and ConnectLife IoT cloud diagnostics: Single heavy textile (blanket, rug), tangled load, worn friction dampers, or weak suspension tub springs.

Pause cycle, untangle and redistribute laundry evenly around drum perimeter. Inspect shock dampers for fluid leaks or lack of friction resistance. Turn power off with Power button. Press and hold Start/Pause for 5 seconds to clear cycle memory. Power on and select new cycle.

E07

Dishwasher

Drainage System & Drain Pump

Hisense AutoDry / Smart Wash / PureClean Dishwasher: Spray diverter positioning error E07; motorized water switch disc fails to register upper/lower spray arm alternating position.

On Hisense dishwashers featuring Dual-inverter circulation and drain pumps, AutoDry automatic door release, and 16 place settings flexible rack system: Jammed disc gear train, oxidized position microswitch contact, or open synchronous diverter motor winding (~4.0–6.0 kΩ).

Access water switch module under sump. Measure diverter motor winding (~4.0–6.0 kΩ). Test microswitch continuity when cam lobe activates contact. Open door slightly, press and hold Programme and Start buttons for 4 seconds until the display shows '0:00', close door to drain.

E07

Tumble Dryer

Drive Motor, Inverter & Tachometer Sensor

Hisense Allergy Care / Heat Pump / ConnectLife Tumble Dryer: Drum rotation drive motor failure E07; motor hums without rotating or stops reversing direction mid-program.

On Hisense dryers with Closed thermodynamic heat pump circuit, dual lint filtering screens, and anti-crease bidirectional drum tumbling: Defective motor run capacitor (typically 7–16 µF / 450V), open auxiliary motor winding (~18–35 Ω), or welded reversing relay on PCB.

Discharge and test motor capacitor using capacitance meter: replace if below rated capacitance (±5%). Measure main and auxiliary winding resistances (~18–35 Ω). Rotate dial to Off. Press and hold Start/Pause and Anti-Crease buttons for 5 seconds until the acoustic chime sounds, then restart.

E07

Hob / Cooktop

Drive Motor, Inverter & Tachometer Sensor

Hisense Rapid Boil / ConnectLife / Smart Zone Induction Cooktop: Induction module cooling fan motor stalled or missing tach E07; cooktop shuts down power to prevent heatsink thermal avalanche.

On Hisense cooktops with Smart Zone automatic pan detection, Rapid Boil power boost generator, and touch-slide individual zone controls: 12V DC brushless fan impeller jammed by grease or stray wire, disconnected 3-wire fan plug, or blown fan driver transistor on PCB.

Inspect fan blades for physical obstructions. Test fan with 12V DC bench supply: verify smooth spinning and square wave tachometer signal output. Wipe glass clean and dry. Switch off breaker on main board for 60 seconds, restore power and touch Child Lock sensor for 4 seconds.

E07

Oven / Microwave

General System & Mechanical Integration

Hisense Even Bake / Steam Add Plus / PureCook Built-in Oven: Top grill or broil element open circuit E07; upper heating zone does not glow red and browning or grilling fails completely.

On Hisense ovens with Even Bake rounded cavity design inspired by wood-fired ovens, Steam Add Plus injection, and Air Fry technology: Burned-out inner broil or outer bake heating circuit (~18–28 Ω per circuit, combined 2200–2800W) or thermal overload switch open.

Measure resistance across both upper element terminal pairs: inner grill (~20–28 Ω) and outer perimeter (~35–45 Ω). Replace dual element assembly if any loop is open. Set function knob to 0. Cut off mains electricity at fuse board for 60 seconds, restore power and configure digital clock.

E07

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hisense PureFlat / Multi Air Flow / Total No Frost Refrigerator: Freezer evaporator circulation fan motor stalled E07; air circulation stops, fresh food compartment warms up, and ice accumulates.

On Hisense refrigeration units with PureFlat seamless flat-door design, Multi Air Flow columns, electronic dual-temperature zones, and inverter compressor: Ice build-up jamming fan blade wheel, seized 12V DC BLDC motor sleeve bearing, or missing feedback tachometer pulse signal.

Melt ice obstruction around fan cowl. Measure DC voltage at fan plug: red/black must supply ~12V DC; yellow must toggle pulse signal (0–5V) when rotating blade. Press and hold Super Cool and Super Freeze buttons simultaneously for 6 seconds until display flashes and clears fault code history.

E07

Washing Machine

Drive Motor, Inverter & Tachometer Sensor

Hisense PureJet / AutoDosing / ConnectLife Series Washer: Motor drive velocity anomaly E07; control module detects sudden motor acceleration or missing tachometer frequency feedback.

On Hisense washing machines featuring PureJet high-pressure water dissolved wash, inverter drive motor, and ConnectLife IoT cloud diagnostics: Loose tachometer coil magnet on motor shaft, open tachometer winding (~65–140 Ω), or shorted motor Triac.

Inspect tachometer magnet tightening on rotor shaft. Measure tachometer winding resistance (~65–140 Ω). Verify motor wiring harness continuity. Turn power off with Power button. Press and hold Start/Pause for 5 seconds to clear cycle memory. Power on and select new cycle.

E08

Dishwasher

Drainage System & Drain Pump

Hisense AutoDry / Smart Wash / PureClean Dishwasher: Water softener circuit fault E08; salt chamber regeneration solenoid valve fails to open during regeneration cycle.

On Hisense dishwashers utilizing Dual-inverter circulation and drain pumps, AutoDry automatic door release, and 16 place settings flexible rack system: Crystallized salt jamming valve plunger, open regeneration solenoid coil (~3.8–5.2 kΩ), or burnt triac driver.

Inspect regeneration solenoid mounted on side of ion-exchange tank. Measure coil resistance (~3.8–5.2 kΩ). Rinse plunger mechanism to dissolve salt crystals. Open door slightly, press and hold Programme and Start buttons for 4 seconds until the display shows '0:00', close door to drain.

E08

Tumble Dryer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hisense Allergy Care / Heat Pump / ConnectLife Tumble Dryer: Thermodynamic evaporator sensor anomaly E08; evaporator temperature curve fails to stabilize, signaling refrigeration circuit imbalance.

On Hisense heat pump dryers with Closed thermodynamic heat pump circuit, dual lint filtering screens, and anti-crease bidirectional drum tumbling: Low R134a/R290 refrigerant charge due to micro-leak, iced evaporator fins blocking airflow, or open NTC thermistor (~5–10 kΩ at 25°C).

Inspect evaporator fins for ice buildup; defrost if necessary. Measure evaporator NTC probe resistance (~5–10 kΩ at 25°C). If fins remain warm during run, inspect for refrigerant leak. Rotate dial to Off. Press and hold Start/Pause and Anti-Crease buttons for 5 seconds until the acoustic chime sounds, then restart.

E08

Hob / Cooktop

NTC Temperature Sensor & Thermistor

Hisense Rapid Boil / ConnectLife / Smart Zone Induction Cooktop: Aluminum heatsink overtemperature cut-off E08; cooktop displays temperature warning and reduces or turns off zone power until cooled.

On Hisense cooktops with Smart Zone automatic pan detection, Rapid Boil power boost generator, and touch-slide individual zone controls: Inadequate kitchen cabinet ventilation space (<5 mm front intake / rear exhaust), dried thermal grease between IGBTs and heatsink, or open heatsink NTC (~10 kΩ at 25°C).

Verify kitchen cabinet installation adheres to clearance specifications. Measure heatsink NTC probe resistance (~10 kΩ at 25°C). Renew thermal paste if heatsink was unseated. Wipe glass clean and dry. Switch off breaker on main board for 60 seconds, restore power and touch Child Lock sensor for 4 seconds.

E08

Oven / Microwave

Drive Motor, Inverter & Tachometer Sensor

Hisense Even Bake / Steam Add Plus / PureCook Built-in Oven: Hot air convection fan blower motor stalled E08; fan does not rotate during fan-assisted cooking modes, leading to uneven hot spots.

On Hisense ovens with Even Bake rounded cavity design inspired by wood-fired ovens, Steam Add Plus injection, and Air Fry technology: Fat and grease buildup seizing bronze bearings, burned motor winding (~120–190 Ω), or failed phase-shift capacitor.

Check fan blade for free manual rotation. Measure motor winding resistance across terminals (~120–190 Ω). Test AC supply voltage from relay board when activated. Set function knob to 0. Cut off mains electricity at fuse board for 60 seconds, restore power and configure digital clock.

E08

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hisense PureFlat / Multi Air Flow / Total No Frost Refrigerator: Inverter compressor drive controller trip E08; compressor buzzes or clicks repeatedly without running, halting all cooling.

On Hisense refrigeration units with PureFlat seamless flat-door design, Multi Air Flow columns, electronic dual-temperature zones, and inverter compressor: Blown IPM power bridge on inverter PCB, seized mechanical piston, or unbalanced 3-phase compressor winding (~6–15 Ω U-V-W).

Unplug compressor plug. Measure phase-to-phase resistance across terminals: U-V, V-W, W-U must be identical (~6–15 Ω). Verify no continuity to ground (>10 MΩ). Press and hold Super Cool and Super Freeze buttons simultaneously for 6 seconds until display flashes and clears fault code history.

E08

Washing Machine

Drive Motor, Inverter & Tachometer Sensor

Hisense PureJet / AutoDosing / ConnectLife Series Washer: Motor drive overload E08; drum fails to rotate or hums briefly before inverter shutdown due to locked rotor overcurrent.

On Hisense washing machines utilizing PureJet high-pressure water dissolved wash, inverter drive motor, and ConnectLife IoT cloud diagnostics: Foreign object wedged between drum and tub, seized tub bearings, or short-circuit in inverter power IGBT stage.

Spin drum by hand to confirm smooth free rotation. Disconnect motor connector and measure resistance between phases U-V, V-W, U-W (~5.5–12.5 Ω balanced). Turn power off with Power button. Press and hold Start/Pause for 5 seconds to clear cycle memory. Power on and select new cycle.

E09

Dishwasher

Drainage System & Drain Pump

Hisense AutoDry / Smart Wash / PureClean Dishwasher: AquaSensor turbidity calibration fault E09; optical sensor photodiode output remains saturated, disabling auto-wash soil detection.

On Hisense dishwashers featuring Dual-inverter circulation and drain pumps, AutoDry automatic door release, and 16 place settings flexible rack system: Opaque greasy film coating optical prism windows in sump, degraded infrared emitter LED, or loose 3-pin harness plug.

Extract turbidity sensor from sump base. Clean optical lenses thoroughly with alcohol wipe. Verify 5V DC supply and signal voltage (0.5V–4.5V DC). Open door slightly, press and hold Programme and Start buttons for 4 seconds until the display shows '0:00', close door to drain.

E09

Tumble Dryer

Door Lock Mechanism & Safety Interlock

Hisense Allergy Care / Heat Pump / ConnectLife Tumble Dryer: Door interlock microswitch contact open E09; dryer will not initiate cycle and display prompts user to close door.

On Hisense dryers with Closed thermodynamic heat pump circuit, dual lint filtering screens, and anti-crease bidirectional drum tumbling: Misaligned door strike pin, snapped mechanical latch hook, oxidized microswitch contacts, or disconnected wire harness.

Inspect door latch catch. Test switch continuity with door closed: resistance must be <0.5 Ω across contacts; open circuit when open. Realign door hinges if needed. Rotate dial to Off. Press and hold Start/Pause and Anti-Crease buttons for 5 seconds until the acoustic chime sounds, then restart.

E09

Hob / Cooktop

Electronic Control Board (PCB) & Bus Communications

Hisense Rapid Boil / ConnectLife / Smart Zone Induction Cooktop: Cookware material incompatible with induction field E09; cooking zone fails to generate eddy currents and display flashes pan alert.

On Hisense cooktops with Smart Zone automatic pan detection, Rapid Boil power boost generator, and touch-slide individual zone controls: Utensil made of pure aluminum, copper, glass, or non-magnetic austenitic stainless steel; base diameter below 120 mm.

Test bottom of cookware with permanent magnet: magnet must attract strongly and uniformly across the flat base. Use cookware with thick ferrous multilayer base. Wipe glass clean and dry. Switch off breaker on main board for 60 seconds, restore power and touch Child Lock sensor for 4 seconds.

E09

Oven / Microwave

Electronic Control Board (PCB) & Bus Communications

Hisense Even Bake / Steam Add Plus / PureCook Built-in Oven: Display to relay power board bus communication error E09; front panel controls lock up or display posts continuous error alert.

On Hisense ovens with Even Bake rounded cavity design inspired by wood-fired ovens, Steam Add Plus injection, and Air Fry technology: Damaged communication ribbon harness, contact oxidation on JST PCB connectors, or blown 12V/5V DC line buffer IC on power board.

Unplug oven power. Inspect interconnecting harness between user interface and relay PCB. Verify continuity of all conductors (<0.3 Ω). Check 12V and 5V DC power rails. Set function knob to 0. Cut off mains electricity at fuse board for 60 seconds, restore power and configure digital clock.

E09

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hisense PureFlat / Multi Air Flow / Total No Frost Refrigerator: Motorized cold air duct damper valve jammed E09; fresh food compartment either freezes excessively or warms up above +10°C.

On Hisense refrigeration units with PureFlat seamless flat-door design, Multi Air Flow columns, electronic dual-temperature zones, and inverter compressor: Ice build-up preventing damper blade movement, stripped plastic stepper gears, or open damper motor coil (~3.5–5.0 kΩ).

Inspect air duct housing for ice blockage; defrost thoroughly. Measure stepper motor coil resistance (~3.5–5.0 kΩ across coil pairs). Replace motorized damper assembly. Press and hold Super Cool and Super Freeze buttons simultaneously for 6 seconds until display flashes and clears fault code history.

E09

Washing Machine

Drive Motor, Inverter & Tachometer Sensor

Hisense PureJet / AutoDosing / ConnectLife Series Washer: Program selector anomaly E09; appliance displays erratically jumping program cycles or ignores dial rotation commands.

On Hisense washing machines featuring PureJet high-pressure water dissolved wash, inverter drive motor, and ConnectLife IoT cloud diagnostics: Oxidized rotary optical/mechanical encoder tracks, cracked potentiometer solder joints, or liquid ingress on display PCB.

Dismantle user interface panel. Inspect encoder soldering joints. Clean contact tracks with electrical contact cleaner or replace encoder module. Turn power off with Power button. Press and hold Start/Pause for 5 seconds to clear cycle memory. Power on and select new cycle.

E9

Refrigerator / Freezer

Drive Motor, Inverter & Tachometer Sensor

Hisense E9: Motor drive or inverter rotation anomaly in Refrigerator / Freezer; drum/motor fails to spin at target RPM.

On Hisense Refrigerator: A problem has been detected with the ice maker module or its motor.

On Hisense Refrigerator: Check if the ice maker is turned on and that the water line is connected and not frozen. If the issue persists, the ice maker unit may need service.

E10

Dishwasher

Drainage System & Drain Pump

Hisense AutoDry / Smart Wash / PureClean Dishwasher: Appliance configuration error E10; microcontroller firmware detects model ID mismatch or corrupted cycle EEPROM parameters.

On Hisense dishwashers utilizing Dual-inverter circulation and drain pumps, AutoDry automatic door release, and 16 place settings flexible rack system: Unprogrammed replacement power module installed, electrical surge corruption, or defective flash memory bank.

Cycle mains power for 5 minutes. If code returns, configure appliance model variant code via diagnostic service menu or flash service tool. Open door slightly, press and hold Programme and Start buttons for 4 seconds until the display shows '0:00', close door to drain.

E10

Tumble Dryer

General System & Mechanical Integration

Hisense Allergy Care / Heat Pump / ConnectLife Tumble Dryer: Condenser heat exchanger blocked E10; internal casing temperature rises excessively and drying time doubles.

On Hisense dryers with Closed thermodynamic heat pump circuit, dual lint filtering screens, and anti-crease bidirectional drum tumbling: Dense mat of microfibers compacted deep between condenser cooling aluminum fins, choking heat dissipation.

Remove or open condenser maintenance hatch. Vacuum fins gently using a soft brush attachment. Straighten bent cooling fins with a fin comb. Rotate dial to Off. Press and hold Start/Pause and Anti-Crease buttons for 5 seconds until the acoustic chime sounds, then restart.

E10

Hob / Cooktop

Drive Motor, Inverter & Tachometer Sensor

Hisense Rapid Boil / ConnectLife / Smart Zone Induction Cooktop: High-frequency resonance circuit capacitor degradation E10; induction zones hum loudly or fault under medium power settings.

On Hisense cooktops with Smart Zone automatic pan detection, Rapid Boil power boost generator, and touch-slide individual zone controls: Capacitance loss or dielectric breakdown in high-voltage polypropylene snubber film capacitors (typically 0.47 µF–0.68 µF / 1000V DC).

Desolder resonant film capacitors from inverter board. Test value with LCR capacitance meter: replace any component deviating by >5% from nominal rating. Wipe glass clean and dry. Switch off breaker on main board for 60 seconds, restore power and touch Child Lock sensor for 4 seconds.

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Hisense — Complete Error Code Catalog

44 Verified Error Codes

Server-side index of all verified manufacturer error codes for technicians and automated crawlers.

Dishwasher25

E01 E02 E03 E04 E05 E06 E07 E08 E09 E10 E11 E12 E13 E14 E15 F01 F02 F2 F03 F3 F04 F05 F5 F8 F12

Washing Machine8

E18 E19 E20 F06 F07 F13 F24 UNB

Tumble Dryer1

Oven / Microwave5

E17 F-1 F-3 F-4 F-8

Refrigerator / Freezer5

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