Access our premium database of error codes, common faults, and professional repair solutions for Philco appliances.
Philco AL03: Water/air heating failure in Dishwasher; heating circuit does not reach set temperature.
The heating element in the dishwasher has failed or there is an issue with the wiring to the element.
The heating element needs to be tested for continuity by a service technician and replaced if faulty.
General sensor or communication error
On an induction hob, this indicates a general fault, often a communication problem between the control and the power module, or a sensor issue.
Reset the hob by turning it off at the circuit breaker for 5 minutes. If the error reappears, professional service is needed.
Refrigerator compartment sensor fault
The temperature sensor (thermistor) for the fresh food compartment is faulty (open or shorted).
The refrigerator will run on a timed default mode. The sensor needs to be tested and replaced by a technician to restore proper temperature control.
Freezer compartment sensor fault
The temperature sensor (thermistor) for the freezer compartment has failed.
The freezer will run on a timed default mode. A technician needs to replace the faulty sensor.
Philco E3: Cooling circuit or defrost system anomaly in Refrigerator / Freezer; compartment temperature deviation.
The defrost sensor, located on the evaporator coil, is malfunctioning.
This will prevent the automatic defrost cycle from working correctly, leading to ice buildup. The sensor needs to be replaced.
Philco E4: Cooling circuit or defrost system anomaly in Refrigerator / Freezer; compartment temperature deviation.
The defrost heating element or the thermal fuse in the defrost circuit is open.
The refrigerator will eventually stop cooling due to a frozen evaporator coil. A technician must diagnose and replace the faulty defrost component.
Philco E8: Operational cycle fault detected during Refrigerator / Freezer program execution.
A fault has been detected with the ice maker's sensor or mechanism.
Check if the ice maker is turned on and the water line is connected. Reset the ice maker. If the problem continues, the ice maker assembly may need replacement.
Water dispenser valve fault
Problem detected with the water inlet valve that supplies the dispenser.
Check if the water supply to the refrigerator is turned on. The water valve solenoid may have failed and will require replacement.
Philco E10: Water inlet / filling timeout in Washing Machine; appliance fails to fill to minimum operational level.
The machine is not filling with water or not filling fast enough. This can be due to a closed water tap, a kinked inlet hose, or a blocked filter in the inlet valve.
Check if the water tap is fully open. Ensure the inlet hose is not bent or kinked. Clean the filter in the water inlet valve.
Philco E11: Water inlet / filling timeout in Washing Machine; appliance fails to fill to minimum operational level.
Problem with the solenoid on the water inlet valve or wiring to the valve.
Requires a technician to test the inlet valve's solenoid coils and wiring. The valve may need replacement.
Drainage fault / Water not emptying
The drain pump is blocked, the drain hose is kinked or blocked, or the drain filter is clogged.
Unplug the machine. Check and clean the drain pump filter. Ensure the drain hose is not kinked or blocked and is at the correct height.
Philco E21: Water drainage failure detected in Washing Machine; drain pump cannot evacuate water within safety time limit.
The machine is draining too slowly, possibly due to a partially blocked pump or a fault with the drain pump itself.
Clean the drain pump and filter thoroughly. If the problem persists, the drain pump may be faulty and need replacement.
Water level too high / Overflow
The pressure sensor (analogue) has detected an overfill situation. This could be due to a faulty pressure sensor or a stuck water inlet valve.
Turn off the appliance. Check the pressure switch and its tubing for blockages. The inlet valve or pressure switch may need to be replaced by a technician.
Philco E40: Door lock safety interlock fault in Washing Machine; door switch contact fails to close or open.
The door is not closed properly, or the door lock mechanism is faulty.
Ensure the door is firmly closed. Check for obstructions. If the error persists, the door lock assembly or its wiring may be faulty and need service.
Philco E41: Door lock safety interlock fault in Washing Machine; door switch contact fails to close or open.
The control board has detected that the door is open when it should be locked and closed.
Close the door firmly. Check the door catch and lock for damage. A faulty door interlock will need replacement.
Motor fault / No drum rotation
A signal from the motor's tacho generator is missing, indicating the motor is not turning. This could be due to worn carbon brushes, faulty wiring, or a defective motor.
Requires a technician to inspect the motor's carbon brushes, wiring, and tacho coil. The motor may need repair or replacement.
Philco E61: NTC temperature sensor signal out of range (open or short circuit) in Washing Machine.
The water is not heating to the correct temperature within the allotted time. This is likely due to a faulty heating element or NTC temperature sensor.
A service technician needs to test the heating element and the NTC sensor for continuity and resistance. The faulty component will need to be replaced.
Wash temperature sensor (NTC) fault
The resistance value from the wash NTC sensor is out of range, indicating it's either open-circuit or short-circuit.
The NTC sensor or its wiring is faulty. This component needs to be tested and likely replaced by a qualified technician.
Configuration / Communication Error
There is a communication fault between the main electronic control board and the display board.
Turn the appliance off at the mains for 1-2 minutes, then turn it back on. If the error returns, it indicates a fault in the wiring or one of the electronic boards, requiring professional service.
Leak detected / AquaStop activated
The anti-flood device in the base of the machine has been activated, indicating a water leak.
Unplug the machine and turn off the water supply. Tilt the machine backwards to drain water from the base. Find and repair the source of the leak.
Philco EH0: Operational cycle fault detected during Washing Machine program execution.
The power supply frequency or voltage is outside the acceptable parameters for the appliance's electronics.
Check the home's electrical supply. If other appliances are working, the issue is likely with the machine's internal power board, which will require service.
Philco F: Operational cycle fault detected during Hob / Cooktop program execution.
The induction hob does not detect a compatible pan on the cooking zone, or the pan is not centered correctly.
Ensure you are using induction-compatible cookware (a magnet should stick to the bottom). Center the pan on the cooking zone.
Philco F0: NTC temperature sensor signal out of range (open or short circuit) in Hob / Cooktop.
Failure of the temperature sensor for the power transistor on the induction module.
This indicates a failure of the induction power module, which will need to be replaced by a service technician.
Oven temperature sensor open
The main oven NTC temperature sensor is defective (open circuit) or its connection to the control board is loose.
Requires a technician to test the temperature sensor's resistance and wiring. The sensor will likely need to be replaced.
Oven temperature sensor shorted
The main oven NTC temperature sensor has short-circuited.
The temperature sensor is faulty and needs to be replaced by a qualified technician.
Philco F3: Operational cycle fault detected during Oven / Microwave program execution.
Internal error on the main power board, often related to EEPROM data corruption.
Try resetting the oven by turning off the power at the circuit breaker for 10 minutes. If the fault persists, the main control board needs to be replaced.
Philco F4: Operational cycle fault detected during Oven / Microwave program execution.
Communication has been lost between the main control board and the display or touch control board.
Check the wiring harness between the boards for a secure connection. If connections are good, one of the boards is faulty and needs replacement.
Door lock mechanism error
The oven door lock has failed to engage or disengage, often during a pyrolytic cleaning cycle.
Allow the oven to cool completely. Try resetting the oven by cutting power. If the door remains locked or the error continues, the lock mechanism needs service.
Stuck button on control panel
A button on the oven's control panel has been pressed continuously for too long, or the touch board is faulty.
Clean the control panel. Make sure no buttons are physically stuck. If the error persists after a power cycle, the control panel may need replacement.
Philco F8: Water/air heating failure in Oven / Microwave; heating circuit does not reach set temperature.
The oven has detected a temperature higher than its design limit. This is often caused by a failed cooling fan or a stuck relay on the control board.
Ensure oven ventilation is not blocked. Check if the cooling fan is running. A technician may need to replace the cooling fan or the main board.
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