Field Actions
DISPATCHAlways disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.
Frequently Asked Questions: Candy ER22
FAQ TREEWhat does error code ER22 mean on a Candy appliance?
Candy error code ER22 indicates: Candy Moderna / Idea / Smart Touch Induction Cooktop: Touch control evaluation hardware fault ER22; capacitive sensing integrated circuit detects an internal analog front-end failure..
What is the root cause of Candy error code ER22?
The primary root cause for Candy code ER22 is: On Candy cooktops utilizing Moderna & Idea high-frequency induction power generator, electromagnetic pan detection, and capacitive touch interface: Conductive liquid leakage inside the chassis onto touch sensor PCB, broken capacitive spring pin, or static discharge damage..
How do I fix or resolve Candy error code ER22?
To resolve error code ER22: Open hob housing. Inspect touch sensor PCB for liquid stains or corrosion. Clean contacts with isopropyl alcohol. Replace touch PCB if hardware damaged. Wipe glass surface completely dry, power down circuit breaker for 60 seconds, restore supply and touch Key Lock for 5 seconds.
Is it safe to clear Candy error code ER22 by resetting power?
Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Candy code ER22 persists, the physical component causing On Candy cooktops utilizing Moderna & Idea high-frequency induction power generator, electromagnetic pan detection, and capacitive touch interface: Conductive liquid leakage inside the chassis onto touch sensor PCB, broken capacitive spring pin, or static discharge damage. must be inspected or replaced.
How do I test electrical resistance for Candy code ER22 using a multimeter?
Set a digital multimeter to ohms (Ω). Disconnect power and test PTC Heater Pellet / Pulse Solenoid / Microswitch Contacts across Across PTC heater terminals on lock bezel; switch contact reads <0.2Ω when locked. Expected nominal reading is 800Ω–1.5kΩ (PTC terminals L-N) / 60Ω–120Ω (Pulse Solenoid). Tolerance: ±15%. Switch contacts must read open (OL) when unlocked and 0.0Ω–0.2Ω when fully latched..
What safety protocol must be followed before servicing Candy code ER22?
Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.
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