Field Actions
DISPATCHAlways disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.
Frequently Asked Questions: Faure E38
FAQ TREEWhat does error code E38 mean on a Faure appliance?
Faure error code E38 indicates: Faure FWG / FWF Series / Magic'45 Compact Washer: Pressure chamber blocked alarm E38; analog sensor frequency fails to vary during drum rotation..
What is the root cause of Faure error code E38?
The primary root cause for Faure code E38 is: On Faure (Faure FWG / FWF Series / Magic'45 Compact Washer) models: Thick soap scum clogging pressure bell orifice, broken drum drive belt causing no mechanical agitation wave, or kinked air hose..
How do I fix or resolve Faure error code E38?
To resolve error code E38: Check drum drive belt integrity behind rear panel. Disassemble lower pressure air trap bell and clean out all detergent sludge. Press and hold Départ/Pause and Annulation buttons for 6 seconds until all status indicators flash synchronously and clear fault memory.
Is it safe to clear Faure error code E38 by resetting power?
Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Faure code E38 persists, the physical component causing On Faure (Faure FWG / FWF Series / Magic'45 Compact Washer) models: Thick soap scum clogging pressure bell orifice, broken drum drive belt causing no mechanical agitation wave, or kinked air hose. must be inspected or replaced.
How do I test electrical resistance for Faure code E38 using a multimeter?
Set a digital multimeter to ohms (Ω). Disconnect power and test Mechanical Pressure Switch Contacts / Inductive Frequency Sensor across Across switch spade contacts with harness unplugged; electronic output: 40Hz–50Hz frequency signal. Expected nominal reading is Mechanical: Continuity 0.0Ω–0.2Ω (Empty: 11-12, Full: 11-14). Electronic: 20Ω–45Ω coil resistance.. Tolerance: Mechanical switch contacts must transition cleanly on gentle breath pressure. Coil ~22Ω ±5%..
What safety protocol must be followed before servicing Faure code E38?
Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.
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