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OEM VERIFIED BENCH
OFFICIAL FAULT CODEAL10
Novomatic
Novomatic // OFFICIAL DIAGNOSTIC BENCH

Novomatic AL10

DishwasherHeating Element, Thermostat & Safety Fuse
Premium built-in dishwasher with open illuminated stainless steel interior and precision spray arms
Dishwasher

Symptom / Description

FAULT

Dishes are not drying properly and the cycle finishes with cold water.

TELEMETRY // LIVESIG: FAULT_DETECTED

Root Cause

ROOT CAUSE

The water is not being heated due to a faulty heating element or an issue with its control circuit on the main board.

CIRCUIT // SUBSYSTEMLOGIC: ROOT_ISOLATED

Repair Instructions

UNLOCKED
1Test the heating element for electrical continuity. Check the wiring to the heater. The main control board may need replacement if the element is good.
AI diagnostic workshop engine analyzing appliance circuit schematics and error telemetry in real time
AI WORKSHOP PROTOCOL ENGINE
Direct extraction from OEM factory manuals & wiring schematics

Field Actions

DISPATCH
Need Help? Call a Certified TechnicianWorldwide Novomatic Parts Finder
Electrical & Safety Protocol

Always disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.

CALIBRATED BENCH PROTOCOL // CAT III 600V

Workshop Verification & Safety Checklist

WORKSHOP VERIFICATION PROTOCOLHeating Element, Thermostat & Safety FuseDishwasher
2. Multimeter & Electrical Bench Tests (Ω)
MODE: OHMMETER (Ω)AUTO-RANGE
Precision digital multimeter probes measuring electrical resistance in Ohms on an appliance control board
CALIBRATED METROLOGY RESISTANCE BENCH (CAT III)
Nominal Resistance (Ω)
25Ω–28Ω (230V / 2000W) / <0.5Ω (Safety Klixon closed)NOMINAL
0 Ω (SHORT)CALIBRATED BAND∞ OL (OPEN)
▲ NOMINAL OPERATING WINDOW
Target Component:Immersion / Air Heating Element & Klixon Thermostat
Test Pins & Connections
PROBE (+)
PROBE (-)
Between element terminals (unwired). Insulation to earth casing: >20MΩ (OL)
Tolerance & Diagnostic CriteriaFormula R = V²/P (±5%). Any earth leakage reading below 2MΩ will trip the domestic 30mA RCD breaker.
1. Pre-Intervention Electrical Safety Protocols
  • !Electrical Safety Protocol: Cut electrical mains power. Never measure resistance on energized heating circuits.
  • !Ensure tub water or heating cavity is completely drained and cool to the touch before dismantling.
  • !Verify absolute zero voltage using an approved 2-pole voltage detector before touching element terminals.
3. Preliminary Mechanical & Visual Checks
  • Inspect heating element tube for calcification buildup, bulging, pinholes, or blistering.
  • Check wiring spade terminals for heat discoloration, burnt insulation, or loose crimps.
  • On thermal Klixon switches: check for manual red reset buttons and verify spring-loaded snap action.
Perform these diagnostic steps before triggering AI Deep Search or replacing boards.Certified Workshop Routine

Frequently Asked Questions: Novomatic AL10

FAQ TREE
What does error code AL10 mean on a Novomatic appliance?

Novomatic error code AL10 indicates: Dishes are not drying properly and the cycle finishes with cold water..

What is the root cause of Novomatic error code AL10?

The primary root cause for Novomatic code AL10 is: The water is not being heated due to a faulty heating element or an issue with its control circuit on the main board..

How do I fix or resolve Novomatic error code AL10?

To resolve error code AL10: Test the heating element for electrical continuity. Check the wiring to the heater. The main control board may need replacement if the element is good.

Is it safe to clear Novomatic error code AL10 by resetting power?

Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Novomatic code AL10 persists, the physical component causing The water is not being heated due to a faulty heating element or an issue with its control circuit on the main board. must be inspected or replaced.

How do I test electrical resistance for Novomatic code AL10 using a multimeter?

Set a digital multimeter to ohms (Ω). Disconnect power and test Immersion / Air Heating Element & Klixon Thermostat across Between element terminals (unwired). Insulation to earth casing: >20MΩ (OL). Expected nominal reading is 25Ω–28Ω (230V / 2000W) / <0.5Ω (Safety Klixon closed). Tolerance: Formula R = V²/P (±5%). Any earth leakage reading below 2MΩ will trip the domestic 30mA RCD breaker..

What safety protocol must be followed before servicing Novomatic code AL10?

Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.

Community Verification

COMMUNITY

Did this solution resolve the issue?

SEMANTIC KNOWLEDGE GRAPH // NOVOMATIC

Related Novomatic Dishwasher Error Codes

Diagnostic Link Mesh14 OEM Cross-References

Cross-referenced diagnostic codes for technicians inspecting similar component subsystems.

F01NTC Temperature Sensor & Thermistor
Oven is not heating correctly or shows an inaccurate temperature.
Inspect Protocol
F02Heating Element, Thermostat & Safety Fuse
Oven is overheating and may display a very high temperature.
Inspect Protocol
F03NTC Temperature Sensor & Thermistor
Water does not heat, or wash cycle takes excessively long.
Inspect Protocol
F04Electronic Control Board (PCB) & Bus Communications
Oven controls are unresponsive or the display is erratic.
Inspect Protocol
F05Drive Motor, Inverter & Tachometer Sensor
Oven door remains locked after a self-cleaning cycle.
Inspect Protocol
F08Water Level Pressure Switch & Air Dome
Machine stops mid-cycle, especially during heating.
Inspect Protocol
F09Electronic Control Board (PCB) & Bus Communications
Appliance is dead, or lights are flashing erratically with no response.
Inspect Protocol
F11Drainage System & Drain Pump
Machine fails to drain the water.
Inspect Protocol
F12Electronic Control Board (PCB) & Bus Communications
Machine is unresponsive, display may be blank or flashing all lights.
Inspect Protocol
F17Door Lock Mechanism & Safety Interlock
The door will not lock, and the cycle refuses to start.
Inspect Protocol
F3NTC Temperature Sensor & Thermistor
Freezer temperature is incorrect or fluctuating widely.
Inspect Protocol
F7Refrigeration Compressor, Defrost Heater & PTC Relay
Heavy frost and ice buildup inside a frost-free freezer.
Inspect Protocol
A1Refrigeration Compressor, Defrost Heater & PTC Relay
An alarm is sounding and a warning light is on.
Inspect Protocol
AL01Drainage System & Drain Pump
Dishwasher has stopped and is beeping, may have water in the base tray.
Inspect Protocol
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