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OEM VERIFIED BENCH
OFFICIAL FAULT CODEAL03
Candy
Candy // OFFICIAL DIAGNOSTIC BENCH

Candy AL03

DishwasherDrainage System & Drain Pump
Premium built-in dishwasher with open illuminated stainless steel interior and precision spray arms
Dishwasher
Other Brands Sharing Code AL03:WhirlpoolAL03IndesitAL03HaierAL03BauknechtAL03AristonAL03HooverAL03ZanussiAL03De DietrichAL03GaggenauAL03SchulthessAL03

Symptom / Description

FAULT

Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Drain evacuation alarm AL03; sump fails to empty completely during intermediate rinse drain phase.

TELEMETRY // LIVESIG: FAULT_DETECTED

Root Cause

ROOT CAUSE

On Candy dishwashers powered by Brava high-pressure wash hydraulics, Maxi Tub basket architecture, and Smart Touch / hOn Wi-Fi telemetry: Heavy grease clogs in drain hose, sink siphon nipple blocked, or drain pump motor winding weakened (~160–220 Ω).

CIRCUIT // SUBSYSTEMLOGIC: ROOT_ISOLATED

Repair Instructions

UNLOCKED
1Disconnect drain hose from under-sink siphon and verify clear bore. Flush drain hose with warm water. Measure pump motor resistance (~160–220 Ω). Press and hold Start/Reset for 5 seconds until the LED rapid flash ends, close door to initiate 60s drain cycle, then power off.
AI diagnostic workshop engine analyzing appliance circuit schematics and error telemetry in real time
AI WORKSHOP PROTOCOL ENGINE
Direct extraction from OEM factory manuals & wiring schematics

Field Actions

DISPATCH
Need Help? Call a Certified TechnicianWorldwide Candy Parts Finder
Electrical & Safety Protocol

Always disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.

CALIBRATED BENCH PROTOCOL // CAT III 600V

Workshop Verification & Safety Checklist

WORKSHOP VERIFICATION PROTOCOLDrainage System & Drain PumpDishwasher
2. Multimeter & Electrical Bench Tests (Ω)
MODE: OHMMETER (Ω)AUTO-RANGE
Precision digital multimeter probes measuring electrical resistance in Ohms on an appliance control board
CALIBRATED METROLOGY RESISTANCE BENCH (CAT III)
Nominal Resistance (Ω)
160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC)NOMINAL
0 Ω (SHORT)CALIBRATED BAND∞ OL (OPEN)
▲ NOMINAL OPERATING WINDOW
Target Component:Drain Pump Motor Stator Coils
Test Pins & Connections
PROBE (+)
PROBE (-)
Across pump motor spade terminals (L-N unclipped)
Tolerance & Diagnostic Criteria±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ.
1. Pre-Intervention Electrical Safety Protocols
  • !Electrical Safety Protocol: Isolate 230V mains power before accessing the lower pump housing.
  • !Prepare a shallow basin and absorption towels: expect 3 to 10 liters of stagnant trapped water upon filter opening.
  • !Beware of sharp foreign objects (broken glass, needles, screws) trapped inside the impeller cavity.
3. Preliminary Mechanical & Visual Checks
  • Unscrew coin trap filter and clear all foreign debris (coins, hairpins, bra underwires).
  • Rotate pump impeller manually: synchronous magnetic rotors should snap cleanly in 90° intervals without jamming.
  • Check drain hose for kinks, blockages, or unpunched sink spigots; verify drain height is between 65cm and 100cm.
Perform these diagnostic steps before triggering AI Deep Search or replacing boards.Certified Workshop Routine

Frequently Asked Questions: Candy AL03

FAQ TREE
What does error code AL03 mean on a Candy appliance?

Candy error code AL03 indicates: Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Drain evacuation alarm AL03; sump fails to empty completely during intermediate rinse drain phase..

What is the root cause of Candy error code AL03?

The primary root cause for Candy code AL03 is: On Candy dishwashers powered by Brava high-pressure wash hydraulics, Maxi Tub basket architecture, and Smart Touch / hOn Wi-Fi telemetry: Heavy grease clogs in drain hose, sink siphon nipple blocked, or drain pump motor winding weakened (~160–220 Ω)..

How do I fix or resolve Candy error code AL03?

To resolve error code AL03: Disconnect drain hose from under-sink siphon and verify clear bore. Flush drain hose with warm water. Measure pump motor resistance (~160–220 Ω). Press and hold Start/Reset for 5 seconds until the LED rapid flash ends, close door to initiate 60s drain cycle, then power off.

Is it safe to clear Candy error code AL03 by resetting power?

Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Candy code AL03 persists, the physical component causing On Candy dishwashers powered by Brava high-pressure wash hydraulics, Maxi Tub basket architecture, and Smart Touch / hOn Wi-Fi telemetry: Heavy grease clogs in drain hose, sink siphon nipple blocked, or drain pump motor winding weakened (~160–220 Ω). must be inspected or replaced.

How do I test electrical resistance for Candy code AL03 using a multimeter?

Set a digital multimeter to ohms (Ω). Disconnect power and test Drain Pump Motor Stator Coils across Across pump motor spade terminals (L-N unclipped). Expected nominal reading is 160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC). Tolerance: ±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ..

What safety protocol must be followed before servicing Candy code AL03?

Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.

Community Verification

COMMUNITY

Did this solution resolve the issue?

SEMANTIC KNOWLEDGE GRAPH // CANDY

Related Candy Dishwasher Error Codes

Diagnostic Link Mesh14 OEM Cross-References

Cross-referenced diagnostic codes for technicians inspecting similar component subsystems.

AL05Water Level Pressure Switch & Air Dome
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Water filling timeout alarm AL05; wash...
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E01Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Water fill solenoid valve circuit faul...
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E02Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Fill meter pulse count error E02; turb...
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E03Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Drain pump evacuation timeout E03; wat...
Inspect Protocol
E04Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Bottom tray anti-flood switch activate...
Inspect Protocol
E05NTC Temperature Sensor & Thermistor
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Water temperature sensor measurement a...
Inspect Protocol
E06Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Main control board EEPROM verification...
Inspect Protocol
E07Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Circulation wash pump motor rotation e...
Inspect Protocol
E08Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Flow-through heater circuit open E08; ...
Inspect Protocol
E1Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Water inlet fill failure E1; appliance...
Inspect Protocol
E10Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Water diverter valve timeout E10; moto...
Inspect Protocol
E12Drainage System & Drain Pump
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Software sequence logic fault E12; pro...
Inspect Protocol
E14Water Level Pressure Switch & Air Dome
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Flowmeter signal missing during fill E...
Inspect Protocol
E15Water Level Pressure Switch & Air Dome
Candy Brava / RapidÓ / DiVino Smart Touch Dishwasher: Spray arm rotation / water pressure di...
Inspect Protocol
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