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OEM VERIFIED BENCH
OFFICIAL FAULT CODEAL05
Candy
Candy // OFFICIAL DIAGNOSTIC BENCH

Candy AL05

DishwasherDrainage System & Drain Pump
Premium built-in dishwasher with open illuminated stainless steel interior and precision spray arms
Dishwasher
Other Brands Sharing Code AL05:SchulthessAL05ArdoAL05NovomaticAL05SangiorgioAL05SiltalAL05

Symptom / Description

FAULT

Dishwasher stops with water inside

TELEMETRY // LIVESIG: FAULT_DETECTED

Root Cause

ROOT CAUSE

Drain pump fault. This is an alternative code for a drainage problem, specifically pointing towards a faulty pump motor or blockage at the impeller.

CIRCUIT // SUBSYSTEMLOGIC: ROOT_ISOLATED

Repair Instructions

UNLOCKED
1After cleaning filters, access the drain pump to check for debris jamming the impeller. If the impeller is clear but doesn't run, test the pump motor for continuity.
AI diagnostic workshop engine analyzing appliance circuit schematics and error telemetry in real time
AI WORKSHOP PROTOCOL ENGINE
Direct extraction from OEM factory manuals & wiring schematics

Field Actions

DISPATCH
Need Help? Call a Certified TechnicianWorldwide Candy Parts Finder
Electrical & Safety Protocol

Always disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.

CALIBRATED BENCH PROTOCOL // CAT III 600V

Workshop Verification & Safety Checklist

WORKSHOP VERIFICATION PROTOCOLDrainage System & Drain PumpDishwasher
2. Multimeter & Electrical Bench Tests (Ω)
MODE: OHMMETER (Ω)AUTO-RANGE
Precision digital multimeter probes measuring electrical resistance in Ohms on an appliance control board
CALIBRATED METROLOGY RESISTANCE BENCH (CAT III)
Nominal Resistance (Ω)
160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC)NOMINAL
0 Ω (SHORT)CALIBRATED BAND∞ OL (OPEN)
▲ NOMINAL OPERATING WINDOW
Target Component:Drain Pump Motor Stator Coils
Test Pins & Connections
PROBE (+)
PROBE (-)
Across pump motor spade terminals (L-N unclipped)
Tolerance & Diagnostic Criteria±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ.
1. Pre-Intervention Electrical Safety Protocols
  • !Electrical Safety Protocol: Isolate 230V mains power before accessing the lower pump housing.
  • !Prepare a shallow basin and absorption towels: expect 3 to 10 liters of stagnant trapped water upon filter opening.
  • !Beware of sharp foreign objects (broken glass, needles, screws) trapped inside the impeller cavity.
3. Preliminary Mechanical & Visual Checks
  • Unscrew coin trap filter and clear all foreign debris (coins, hairpins, bra underwires).
  • Rotate pump impeller manually: synchronous magnetic rotors should snap cleanly in 90° intervals without jamming.
  • Check drain hose for kinks, blockages, or unpunched sink spigots; verify drain height is between 65cm and 100cm.
Perform these diagnostic steps before triggering AI Deep Search or replacing boards.Certified Workshop Routine

Frequently Asked Questions: Candy AL05

FAQ TREE
What does error code AL05 mean on a Candy appliance?

Candy error code AL05 indicates: Dishwasher stops with water inside.

What is the root cause of Candy error code AL05?

The primary root cause for Candy code AL05 is: Drain pump fault. This is an alternative code for a drainage problem, specifically pointing towards a faulty pump motor or blockage at the impeller..

How do I fix or resolve Candy error code AL05?

To resolve error code AL05: After cleaning filters, access the drain pump to check for debris jamming the impeller. If the impeller is clear but doesn't run, test the pump motor for continuity.

Is it safe to clear Candy error code AL05 by resetting power?

Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Candy code AL05 persists, the physical component causing Drain pump fault. This is an alternative code for a drainage problem, specifically pointing towards a faulty pump motor or blockage at the impeller. must be inspected or replaced.

How do I test electrical resistance for Candy code AL05 using a multimeter?

Set a digital multimeter to ohms (Ω). Disconnect power and test Drain Pump Motor Stator Coils across Across pump motor spade terminals (L-N unclipped). Expected nominal reading is 160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC). Tolerance: ±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ..

What safety protocol must be followed before servicing Candy code AL05?

Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.

Community Verification

COMMUNITY

Did this solution resolve the issue?

SEMANTIC KNOWLEDGE GRAPH // CANDY

Related Candy Dishwasher Error Codes

Diagnostic Link Mesh14 OEM Cross-References

Cross-referenced diagnostic codes for technicians inspecting similar component subsystems.

E01NTC Temperature Sensor & Thermistor
Freezer compartment temperature is too high
Inspect Protocol
E02NTC Temperature Sensor & Thermistor
Refrigerator compartment temperature is too high or low
Inspect Protocol
E03Refrigeration Compressor, Defrost Heater & PTC Relay
Both fridge and freezer compartments have temperature issues
Inspect Protocol
E04Water Level Pressure Switch & Air Dome
Machine has overfilled with water or leak detected
Inspect Protocol
E05NTC Temperature Sensor & Thermistor
Error code E05 is displayed, indicating a fault with the water temperature measurement system.
Inspect Protocol
E06Drive Motor, Inverter & Tachometer Sensor
Severe drum load unbalance detected or main electronic board fault during spin.
Inspect Protocol
E07Refrigeration Compressor, Defrost Heater & PTC Relay
Excessive frost buildup in the freezer
Inspect Protocol
E08Drive Motor, Inverter & Tachometer Sensor
Motor fails to spin, spins erratically, or stops shortly after starting.
Inspect Protocol
E09Drive Motor, Inverter & Tachometer Sensor
Candy E09: Motor drive or inverter rotation anomaly in Washing Machine; drum/motor fails to ...
Inspect Protocol
E1Water Inlet Valve, Aquastop & Flowmeter
Dishwasher not filling with water, cycle doesn't start
Inspect Protocol
E10General System & Mechanical Integration
Drum sensor or selector switch fault
Inspect Protocol
E11NTC Temperature Sensor & Thermistor
Candy E11: NTC temperature sensor signal out of range (open or short circuit) in Washer Dryer.
Inspect Protocol
E12Electronic Control Board (PCB) & Bus Communications
Communication error between control boards
Inspect Protocol
E13Electronic Control Board (PCB) & Bus Communications
Main control board (PCB) communication fault
Inspect Protocol
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