Field Actions
DISPATCHAlways disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.
Frequently Asked Questions: Sauter D23
FAQ TREEWhat does error code D23 mean on a Sauter appliance?
Sauter error code D23 indicates: Sauter Confort / Saveurs / SFW Inverter Washer: Condenser drying NTC thermistor fault d23; temperature sensing on the condensation duct fails verification..
What is the root cause of Sauter error code D23?
The primary root cause for Sauter code D23 is: On Sauter washer-dryers featuring Confort SFW low-noise inverter drive, dynamic balance monitoring, and energy-optimized wash hydraulics: Open or shorted condenser NTC thermistor probe (~20 kΩ at 20°C, ~5 kΩ at 60°C), or moisture ingress in harness plug..
How do I fix or resolve Sauter error code D23?
To resolve error code D23: Disconnect sensor plug on condensation duct. Measure resistance (~20 kΩ at 20°C). Replace NTC sensor probe if reading is open or zero ohms. Position dial on Stop, press and hold Start/Pause and Spin Speed keys for 5 seconds until '00' flashes, then restart machine.
Is it safe to clear Sauter error code D23 by resetting power?
Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Sauter code D23 persists, the physical component causing On Sauter washer-dryers featuring Confort SFW low-noise inverter drive, dynamic balance monitoring, and energy-optimized wash hydraulics: Open or shorted condenser NTC thermistor probe (~20 kΩ at 20°C, ~5 kΩ at 60°C), or moisture ingress in harness plug. must be inspected or replaced.
How do I test electrical resistance for Sauter code D23 using a multimeter?
Set a digital multimeter to ohms (Ω). Disconnect power and test NTC Temperature Sensor Probe (Thermistor) across Across sensor pins 1-2 (unplugged harness). Expected nominal reading is 4.8kΩ–12kΩ (at 20°C–25°C). Tolerance: Negative temperature coefficient: resistance drops smoothly when warmed with fingers. OL = open circuit..
What safety protocol must be followed before servicing Sauter code D23?
Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.
Community Verification
COMMUNITYDid this solution resolve the issue?



