Access our premium database of error codes, common faults, and professional repair solutions for Alaska appliances.
Alaska E01: Door lock safety interlock fault in Washing Machine; door switch contact fails to close or open.
The door is not closed properly, the door lock mechanism is faulty, or there is a wiring issue to the lock.
Ensure the door is firmly closed. Check the door lock for damage. Inspect wiring between the lock and the main control board. Replace the door lock if faulty.
Alaska E1: Water/air heating failure in Hob / Cooktop; heating circuit does not reach set temperature.
The internal temperature of the hob's electronics is too high. This could be due to a blocked cooling vent or a faulty cooling fan.
Ensure that the ventilation space underneath the hob is clear and not obstructed. Check if the internal cooling fan is running. Allow the hob to cool down completely.
Alaska E02: Water inlet / filling timeout in Washing Machine; appliance fails to fill to minimum operational level.
The machine is not filling with water within the expected time. This could be due to a closed water tap, a kinked inlet hose, a blocked filter in the inlet valve, or a faulty pressure sensor.
Check that the water supply is on and the hose is not kinked. Clean the filter in the water inlet valve. If the problem persists, the pressure sensor or inlet valve may need replacement.
Alaska E2: Cooling circuit or defrost system anomaly in Refrigerator / Freezer; compartment temperature deviation.
The temperature sensor for the freezer compartment has failed.
The compressor may run continuously to prevent thawing. The freezer temperature sensor needs to be replaced.
Alaska E03: Water drainage failure detected in Washing Machine; drain pump cannot evacuate water within safety time limit.
The machine is not draining water correctly. The drain filter is blocked, the drain hose is kinked or blocked, or the drain pump is faulty.
Clean the drain pump filter located at the bottom front of the machine. Check the drain hose for kinks or blockages. Test the drain pump for operation; replace if it's not working.
Alaska E3: Operational cycle fault detected during Hob / Cooktop program execution.
The hob has detected that the incoming mains voltage is too high for safe operation.
Have a qualified electrician check your home's electrical supply. The hob will not operate until the voltage returns to a safe level.
Overfill error / Too much water
The water level sensor (pressure switch) has detected too much water in the drum. This is often caused by a faulty pressure sensor or a stuck-open water inlet valve.
Disconnect from power to reset. If the error repeats, inspect the pressure sensor and its connecting hose for blockages or damage. The inlet valve might also need to be replaced if it's letting water in when it shouldn't.
Alaska E4: Operational cycle fault detected during Hob / Cooktop program execution.
The incoming mains voltage is too low for the hob to operate correctly.
An electrician should check the household electrical supply. This can be caused by issues in the local power grid or faulty home wiring.
Alaska E05: NTC temperature sensor signal out of range (open or short circuit) in Washing Machine.
The water is not heating up to the required temperature. The heating element has failed, or the NTC temperature sensor is faulty or disconnected.
Test the heating element for continuity with a multimeter. Check the NTC sensor's resistance and its wiring. Replace the faulty component.
Cooking zone temperature sensor failure
The temperature sensor for a specific cooking zone has failed.
The hob will likely disable the affected cooking zone. The sensor is part of the induction coil or radiator assembly and requires replacement by a technician.
Alaska E06: Motor drive or inverter rotation anomaly in Washing Machine; drum/motor fails to spin at target RPM.
A fault with the main drive motor has been detected, often related to the motor's tacho sensor which measures speed. Could also be worn motor brushes.
Check the motor's electrical connections and carbon brushes for wear. Inspect the tacho coil and its magnet. Replace brushes or the entire motor if necessary.
Communication error with power module
The user interface board has lost communication with the power board that controls the cooking zones.
This indicates an internal electronic fault. Check internal wiring connections. The power module or the interface may need to be replaced.
Temperature sensor (NTC) short circuit
The temperature sensor is providing an incorrect, short-circuited reading to the main control board.
The NTC sensor has failed and must be replaced.
Alaska E08: Door lock safety interlock fault in Washing Machine; door switch contact fails to close or open.
The laundry inside the drum is not distributed evenly, preventing the machine from reaching high spin speeds safely.
Stop the machine, open the door, and redistribute the laundry more evenly. Avoid washing single heavy items like a bath mat on its own. Restart the spin cycle.
Alaska E8: Motor drive or inverter rotation anomaly in Dishwasher; drum/motor fails to spin at target RPM.
The appliance is unable to direct water to the correct spray arm. The diverter valve, which switches water flow between the upper and lower arms, is stuck or faulty.
Inspect the diverter valve motor and mechanism for blockages or failure. It may need to be cleaned or replaced.
Alaska E9: Operational cycle fault detected during Refrigerator / Freezer program execution.
A fault has been detected with the automatic icemaker module.
Check that the icemaker is turned on and properly seated. Inspect for any ice blockages. The icemaker module itself may need replacement.
Alaska E10: Operational cycle fault detected during Washing Machine program execution.
A communication failure has occurred between the main control board and the display board.
Check the wiring harness and connectors between the main PCB and the user interface/display board for loose connections or damage. The fault may be with either board.
Draining system obstructed
Similar to E03, but specifically points to a severe blockage in the drain system that the pump is struggling against.
Perform a thorough check and cleaning of the drain filter, pump impeller chamber, and the entire length of the drain hose.
Alaska E30: Door lock safety interlock fault in Washing Machine; door switch contact fails to close or open.
The door lock is detected as faulty or has failed to engage correctly when commanded.
Check for obstructions in the door latch. Inspect the door lock mechanism for physical damage or electrical failure. Replace the door lock assembly.
Main board temperature sensor error
The temperature sensor located on the main control board itself has failed, which is a safety feature to prevent the electronics from overheating.
This error usually indicates that the entire main control board needs to be replaced.
Oven temperature sensor (NTC) failure
The oven's main temperature sensor is either shorted or has an open circuit, preventing accurate temperature control.
The NTC sensor needs to be tested with a multimeter for the correct resistance at room temperature. If out of spec, it must be replaced.
Alaska F2: Operational cycle fault detected during Oven / Microwave program execution.
The oven has detected a temperature that is dangerously high. This could be due to a stuck relay on the control board or a faulty cooling fan.
Disconnect power immediately. Check that the cooling fan is operational. The issue is likely a faulty power/relay board that needs professional replacement.
Alaska F3: Operational cycle fault detected during Oven / Microwave program execution.
An internal error or memory corruption has occurred on the main electronic control board (PCB).
Try disconnecting the oven from the power supply for 10-15 minutes to perform a hard reset. If the error returns, the control board will likely need to be replaced.
Door lock mechanism error
The motorized door lock, used for pyrolytic cleaning cycles, has failed to lock or unlock correctly.
Check for any obstruction preventing the lock from moving. The lock motor or its switches may have failed and will require replacement.
Alaska F5: Water level pressure sensor/switch frequency anomaly detected in Dishwasher.
The dishwasher has detected that the water level is too low after the initial fill. This is often caused by low water pressure from the mains supply.
Check that your home's water pressure is adequate. Ensure the water inlet tap is fully open. Clean the inlet hose filter.
Heating Sensor (NTC) Error
The dishwasher has detected a fault with the temperature sensor (NTC), either an open or short circuit.
Test the NTC sensor with a multimeter. Check its wiring. Replace the sensor if it is out of specification.
Circuit board communication error
The main power board and the user interface board are unable to communicate with each other.
Check the wiring harness between the two electronic boards for damage or loose connections. One of the boards may have failed.
Alaska H: Operational cycle fault detected during Hob / Cooktop program execution.
This is not an error but an indicator that the glass surface of a cooking zone is still hot to the touch after use.
Do not touch the cooking zone until the 'H' symbol disappears. This is a normal safety feature.
Alaska L: Door lock safety interlock fault in Hob / Cooktop; door switch contact fails to close or open.
The child lock feature is engaged, preventing the hob controls from being used.
Refer to the user manual to find the correct key combination to deactivate the child lock. It is usually a long press on a specific key (often a key or lock symbol).
No pan detected / Unsuitable pan
The hob does not detect a pan on the cooking zone, or the pan is not compatible with induction cooking (e.g., glass, aluminum, copper).
Place a suitable, induction-compatible pan on the cooking zone. Use a magnet to test pans; if the magnet sticks firmly to the base, it is induction-compatible.
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