Field Actions
DISPATCHAlways disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.
Frequently Asked Questions: Atlantic E01
FAQ TREEWhat does error code E01 mean on a Atlantic appliance?
Atlantic error code E01 indicates: Ignition failure, boiler will not start.
What is the root cause of Atlantic error code E01?
The primary root cause for Atlantic code E01 is: No gas supply, faulty ignition electrode, or blocked condensate drain..
How do I fix or resolve Atlantic error code E01?
To resolve error code E01: Check gas supply is on. Inspect and clean ignition electrodes. Ensure condensate drain is clear.
Is it safe to clear Atlantic error code E01 by resetting power?
Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Atlantic code E01 persists, the physical component causing No gas supply, faulty ignition electrode, or blocked condensate drain. must be inspected or replaced.
How do I test electrical resistance for Atlantic code E01 using a multimeter?
Set a digital multimeter to ohms (Ω). Disconnect power and test Drain Pump Motor Stator Coils across Across pump motor spade terminals (L-N unclipped). Expected nominal reading is 160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC). Tolerance: ±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ..
What safety protocol must be followed before servicing Atlantic code E01?
Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.
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