Field Actions
DISPATCHAlways disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.
Frequently Asked Questions: Ocean AL01
FAQ TREEWhat does error code AL01 mean on a Ocean appliance?
Ocean error code AL01 indicates: Machine has stopped and error is displayed, possible water on floor..
What is the root cause of Ocean error code AL01?
The primary root cause for Ocean code AL01 is: The anti-flood or Aquastop system has been activated due to a leak detected in the base of the appliance..
How do I fix or resolve Ocean error code AL01?
To resolve error code AL01: Disconnect power and water. Tilt the machine to drain water from the base tray to reset the switch. Find and repair the source of the leak (e.g., hose, seal, pump).
Is it safe to clear Ocean error code AL01 by resetting power?
Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Ocean code AL01 persists, the physical component causing The anti-flood or Aquastop system has been activated due to a leak detected in the base of the appliance. must be inspected or replaced.
How do I test electrical resistance for Ocean code AL01 using a multimeter?
Set a digital multimeter to ohms (Ω). Disconnect power and test Drain Pump Motor Stator Coils across Across pump motor spade terminals (L-N unclipped). Expected nominal reading is 160Ω–220Ω (Sync 230V) / 20Ω–45Ω (3-Phase BLDC). Tolerance: ±10% balance. Insulation resistance between coil and motor chassis must exceed 20MΩ..
What safety protocol must be followed before servicing Ocean code AL01?
Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.
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