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Hotpoint • Central Diagnostic Dictionary

139 Verified Codes in Database

Hotpoint Error Codes & Diagnostics

Access our premium database of error codes, common faults, and professional repair solutions for Hotpoint appliances.

Luxury front-loading washing machine in brushed titanium with illuminated dark glass drum

CodeAppliancesFault / DiagnosticsRepair InstructionsAction

A1

Refrigerator / Freezer

Drive Motor, Inverter & Tachometer Sensor

Hotpoint Active Oxygen & Total NoFrost Day1 Refrigerator: High temperature warning A1; freezer compartment temperature has risen above -9°C (15°F), alerting user of thermal compromise.

On Hotpoint refrigerators (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Door left open, damaged magnetic perimeter gasket, excessive quantity of warm fresh groceries introduced, or early refrigerant leak.

Ensure freezer door seals completely. Inspect magnetic gasket with paper slip test. Press Alarm Reset button to mute buzzer. Allow 6 to 12 hours for cool-down. Press the Alarm Mute / Reset button for 3 seconds to clear temperature warning and reset internal chime.

A2

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hotpoint Active Oxygen & Total NoFrost Day1 Refrigerator: Critical high temperature alarm A2 indicates food danger; freezer temperature climbed above -1°C, risking thawing of frozen perishables.

On Hotpoint refrigerators (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Long power outage, catastrophic refrigeration circuit leak (R600a), seized compressor, or broken evaporator fan motor.

Do not refreeze thawed perishables. Check if compressor and evaporator fan are running. Press alarm silence button to dismiss code and restore cooling. Press the Alarm Mute / Reset button for 3 seconds to clear temperature warning and reset internal chime.

AL01

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hotpoint Active Oxygen & Total NoFrost Day1 Refrigerator: Fresh food compartment evaporator NTC thermistor sensor fault AL01; circuit reading out of calibrated limits.

On Hotpoint refrigerators (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Water ingress into thermal sensor epoxy potting, fractured copper leads behind liner, or corrosion on terminal pin J1.

Unplug unit. Access sensor behind rear baffle. Measure NTC resistance: nominal ~2.7 kΩ at 25°C, ~7.8 kΩ at 4°C, ~16 kΩ at 0°C. Replace sensor probe. Press the Alarm Mute / Reset button for 3 seconds to clear temperature warning and reset internal chime.

AL02

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hotpoint Active Oxygen & Total NoFrost Day1 Refrigerator: Freezer evaporator defrost termination NTC sensor fault AL02; controller unable to detect coil temperature.

On Hotpoint refrigerators (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Thermal shock degradation, moisture saturation inside sensor jacket during defrost cycles, or severed clip-on lead.

Disconnect power. Remove freezer evaporator cover. Check NTC resistance: ~2.7 kΩ at 25°C, ~16 kΩ at 0°C, ~32 kΩ at -18°C. Replace clip-on defrost sensor. Press the Alarm Mute / Reset button for 3 seconds to clear temperature warning and reset internal chime.

AL03

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hotpoint Active Oxygen & Total NoFrost Day1 Refrigerator: Freezer compartment air ambient temperature sensor fault AL03; compressor runs continuously in emergency mode.

On Hotpoint refrigerators (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Open circuit or shorted NTC thermistor bead, damaged wiring behind rear freezer wall, or main board ADC port defect.

Isolate electrical supply. Measure air probe resistance across main PCB connector: ~32 kΩ at -18°C, ~16 kΩ at 0°C. If open/short, replace sensor. Press the Alarm Mute / Reset button for 3 seconds to clear temperature warning and reset internal chime.

BDD

Washing Machine

General System & Mechanical Integration

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Drum doors open during cycle BDD; top-loader drum flaps opened or unlatched during wash tumble motion.

On Hotpoint top-loading washing machines: Mechanical flap spring lock failure, laundry item snagged between gates, or drum positioning sensor mismatch.

Isolate power. Manually rotate drum until flaps face top opening. Check catch springs for positive latch tension. Ensure no laundry pinches the latch. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

C81

Hob / Cooktop

NTC Temperature Sensor & Thermistor

Hotpoint Active Induction & CleanProtect Cooktop: Touch control panel thermal warning C81; temperature sensor beneath front glass panel senses heat exceeding 75°C.

On Hotpoint cooktops: Hot pan shifted or placed onto front touch sensor glass area, or heat radiating from large griddle pan overlapping controls.

Immediately move hot cookware away from front glass control area. Leave hob off for 5–10 minutes until sensor cools below 60°C. Disconnect mains power for 90 seconds, ensure no cookware rests on sensors, then re-apply power.

C82

Hob / Cooktop

Electronic Control Board (PCB) & Bus Communications

Hotpoint Active Induction & CleanProtect Cooktop: Electronic power module thermal overload C82; heatsink temperature reaches 90°C during extended multi-zone booster operation.

On Hotpoint cooktops: Inadequate cabinet ventilation below cooktop base, clogged cooling fan intake vents, or high ambient kitchen temperature.

Allow zones to operate at reduced power levels. Ensure intake fan underneath chassis has unhindered fresh air supply. Clean chassis dust filters. Disconnect mains power for 90 seconds, ensure no cookware rests on sensors, then re-apply power.

C83

Hob / Cooktop

Drive Motor, Inverter & Tachometer Sensor

Hotpoint Active Induction & CleanProtect Cooktop: Mains supply undervoltage trip C83; inverter filter bridge senses line voltage dipping below 170V during heavy induction draw.

On Hotpoint cooktops: Undersized electrical feeder cables from consumer unit, loose neutral clamp in distribution box, or high grid load.

Check electrical feeder wire gauge (minimum 2.5 mm² for 16A, 4.0 mm² for 32A). Tighten terminal connections in junction box and measure voltage drop under load. Disconnect mains power for 90 seconds, ensure no cookware rests on sensors, then re-apply power.

C84

Hob / Cooktop

General System & Mechanical Integration

Hotpoint Active Induction & CleanProtect Cooktop: Mains overvoltage detected across filter stage C84; line voltage surge protective circuit trips above 275V RMS.

On Hotpoint cooktops: Open neutral conductor on 400V 3-phase supply causing floating phase voltage, or lightning grid transient surge.

Isolate cooktop immediately to protect electronics. Measure phase-to-neutral voltage with true-RMS meter (must not exceed 250V AC). Verify solid Neutral bond. Disconnect mains power for 90 seconds, ensure no cookware rests on sensors, then re-apply power.

C85

Hob / Cooktop

General System & Mechanical Integration

Hotpoint Active Induction & CleanProtect Cooktop: Incompatible cookware detected by induction coil sensing C85; pan ferromagnetic property insufficient for stable resonance.

On Hotpoint cooktops: Warped pan base with air gap over glass, pan diameter too small (< 100mm for selected zone), or composite non-magnetic base alloy.

Use heavy-gauge flat-bottomed induction-rated cookware. Verify magnet strongly attaches to entire base surface. Center pan over matching zone diameter ring. Disconnect mains power for 90 seconds, ensure no cookware rests on sensors, then re-apply power.

CE

Refrigerator / Freezer

Drive Motor, Inverter & Tachometer Sensor

Hotpoint Active Oxygen & Total NoFrost Day1 Refrigerator: Communication error CE between console display circuit board and main refrigerator control module.

On Hotpoint refrigerators (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Broken serial data wire in door harness, intermittent 5V DC power feed from power supply, or electromagnetic interference on bus.

Disconnect mains power for 60 seconds. Inspect wiring through door hinge. Check 5V DC rail at display connector. Replace damaged interconnect harness. Press the Alarm Mute / Reset button for 3 seconds to clear temperature warning and reset internal chime.

CF

Refrigerator / Freezer

Drive Motor, Inverter & Tachometer Sensor

Hotpoint Active Oxygen & Total NoFrost Day1 Refrigerator: Serial communication failure CF between user interface display panel and main power control module.

On Hotpoint refrigerators (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Severed or pinched door hinge ribbon wiring harness, oxidised molex pins, or corrupted display controller firmware.

Disconnect mains power. Inspect door hinge wiring harness for broken wires. Test 5V/12V DC bus supply voltage from main board. Replace damaged harness. Press the Alarm Mute / Reset button for 3 seconds to clear temperature warning and reset internal chime.

dE

Refrigerator / Freezer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hotpoint Active Oxygen & Total NoFrost Day1 Refrigerator: Defrost circuit failure dE; electric heating element failed to warm evaporator coil sufficiently during scheduled defrost cycle.

On Hotpoint refrigerators (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Open-circuit calrod heating element (~160 Ω to 260 Ω), blown in-line thermal fuse (72°C), or stuck defrost relay contacts on PCB.

Disconnect mains. Remove freezer evaporator cover. Measure defrost heater resistance (~160–260 Ω) and thermal fuse continuity (<1 Ω). Replace defective component. Press the Alarm Mute / Reset button for 3 seconds to clear temperature warning and reset internal chime.

E1

Dishwasher

NTC Temperature Sensor & Thermistor

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Electronic temperature sensing disconnect E1; microcomputer detects sensor resistance above open-circuit limit (> 200 kΩ).

On Hotpoint dishwashers: Wire fractured in door hinge flex loom, corroded terminals on sump NTC probe, or broken sensor internal connection.

Test wiring harness continuity from control board to NTC probe terminals. Measure NTC thermistor resistance (nominal ~48 kΩ at 25°C). Repair broken wiring loom. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

E2

Dishwasher

Drainage System & Drain Pump

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: AquaStop base pan float switch closed E2; emergency drain activated to prevent residential water flooding.

On Hotpoint dishwashers: Sump seal failure, loose hose clamp on circulation pump volute, split water matrix air-break, or leaking door lower gasket.

Unplug unit. Sponge dry base tray. Inspect circulation motor and sump gaskets for active drips. Replace defective hydraulic joint or hose. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

E3

Dishwasher

Drainage System & Drain Pump

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Wash heating circuit open error E3; current transformer or thermal monitor detects zero watt heating draw during heat step.

On Hotpoint dishwashers: Blown thermal fuse embedded in heater tube terminal, burnt PCB solder joint on heating relay, or disconnected wiring harness.

Measure heating element terminal resistance (nominal 24–29 Ω). Verify continuity of inline safety cutouts (0 Ω). Inspect power board for scorched relay solder pins. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

E4

Dishwasher

Water Level Pressure Switch & Air Dome

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Drain evacuation timeout E4; sump pressure switch or virtual sensor indicates tub holds water past 240 seconds drain attempt.

On Hotpoint dishwashers: Clogged sink spigot connection, kinked discharge pipe, foreign object jamming synchronous drain impeller, or worn magnetic motor rotor.

Clean sink drain barb. Unclip drain hose and test flow into bucket. Remove debris around drain pump impeller. Measure motor coil resistance (160–185 Ω). Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

E5

Dishwasher

Drainage System & Drain Pump

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Circulation pump speed feedback discrepancy E5; inverter drive senses tachometric deviation or stalled impeller.

On Hotpoint dishwashers: Mineral scale buildup seizing pump shaft graphite bearings, or disconnected 3-phase BLDC motor harness connector.

Spin pump rotor manually to verify free rotation. Measure winding resistance across motor phases (symmetrical ~45–60 Ω). Check inverter voltage outputs. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

E6

Dishwasher

Drainage System & Drain Pump

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Slow water fill sequence E6; flowmeter counts insufficient volumetric intake within the allotted 5-minute fill window.

On Hotpoint dishwashers: Partially closed isolation valve, partially blocked inlet hose mesh screen, or low domestic municipal water supply pressure.

Verify water tap delivers at least 2.5 L/min dynamically. Remove inlet hose nut and clean cone filter screen. Replace solenoid inlet valve if flow restricted. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

E7

Dishwasher

Drainage System & Drain Pump

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Flow sensor open circuit error E7; control board detects broken circuit to water flowmeter reed switch board.

On Hotpoint dishwashers: Corroded copper tracks or broken wire on 2-pin connector of the water matrix air break flowmeter PCB.

Inspect 2-pin wire harness between power board and flowmeter PCB. Check reed switch continuity while spinning turbine with magnet. Replace reed board. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

E8

Dishwasher

Drainage System & Drain Pump

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Motorized water diverter valve positioning timeout E8; disc failed to reach selected spray level within 30 seconds.

On Hotpoint dishwashers: Stripped internal gear teeth inside MDV gearbox, seized motor rotor, or oxidized microswitch contact on MDV feedback wheel.

Inspect MDV motor housing beneath sump. Measure synchronous motor coil resistance (nominal 6.0–7.5 kΩ). Check microswitch continuity (< 1 Ω closed). Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

E9

Dishwasher

Water Level Pressure Switch & Air Dome

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Overfill chamber safety trip E9; water pressure transducer senses water level beyond maximum safety mark during fill.

On Hotpoint dishwashers: Short-circuited triac feeding constant 230V to inlet solenoid valve, or mineral sediment preventing valve armature closure.

Isolate mains power immediately. Check if water continues filling tub unpowered (valve mechanically failed). If stops, replace shorted power board. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

F01

Tumble Dryer

Drive Motor, Inverter & Tachometer Sensor

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Drum drive motor relay or triac failure F01; power PCB detects uncommanded drum rotation or shorted motor driver.

On Hotpoint tumble dryers (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Welded motor start relay contacts on control board, or short-circuited motor triac semiconductor.

Disconnect mains power. Measure resistance across motor driver triac terminals (short = 0 Ω). Inspect power board for scorched relay pads. Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F01

Hob / Cooktop

Drive Motor, Inverter & Tachometer Sensor

Hotpoint Active Induction & CleanProtect Cooktop: Induction power module bus disconnection F01; touch display board fails to establish LIN bus communication with induction generator.

On Hotpoint cooktops (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Loose ribbon bus cable between touch sensor and filter module, blown low-voltage fuse on generator PCB, or power surge.

Isolate mains breaker. Open chassis housing and verify multi-pin ribbon cables between UI and generator boards. Measure 12V DC logic power rail. Disconnect mains power for 90 seconds, ensure no cookware rests on sensors, then re-apply power.

F01

Oven / Microwave

NTC Temperature Sensor & Thermistor

Hotpoint Class 9 & Class 7 Multifunction Pyrolytic Oven: Cavity temperature sensor probe open circuit F01; electronic controller reads infinite resistance across PT1000/NTC probe.

On Hotpoint ovens (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Fractured platinum wire element inside metal stem, burned probe connector on rear casing, or rodent damage to insulation.

Isolate electrical supply. Remove rear cover panel. Measure sensor probe resistance: nominal ~1078 Ω at 20°C (PT1000) or ~540 Ω at 20°C (PT500). Replace probe. Turn selector to Off, isolate cooker circuit breaker for 2 minutes to reset power relays, then restore supply.

F01

Washing Machine

Water Level Pressure Switch & Air Dome

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Water fill timeout fault F01; electronic control board registers failure to reach minimum wash water level within 6 minutes.

On Hotpoint washers (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Closed inlet tap, blocked inlet valve mesh filter, defective solenoid coil, or failed analog pressure switch signal.

Verify dynamic water supply pressure (min 1.0 bar). Measure inlet valve solenoid coil resistance (nominal 3.5–4.5 kΩ). Check pressure hose. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F1

Dishwasher

NTC Temperature Sensor & Thermistor

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Wash water temperature sensor out of bounds F1; NTC thermistor reading open or shorted to sump chassis.

On Hotpoint dishwashers (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Defective NTC sensor pellet inside OWI assembly, lime scale coating probe body, or wiring harness disconnect.

Measure NTC thermistor resistance at OWI connector: nominal ~48 kΩ at 25°C (~22 kΩ at 40°C, ~10 kΩ at 60°C). Replace OWI sensor if out of specification. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

F1

Refrigerator / Freezer

NTC Temperature Sensor & Thermistor

Hotpoint Active Oxygen & Total NoFrost Day1 Refrigerator: Freezer chamber temperature thermistor sensor error F1; digital display flashes temperature indicator or alarm beacon.

On Hotpoint refrigerators (Hotpoint ActiveCare stain-removal inverter drive and Arcadia 3 / DEA700 power management platform): Defective NTC sensor element in freezer cavity, broken wiring in back wall, or degraded terminal block pin contact.

Disconnect mains power. Measure freezer NTC probe resistance: nominal ~32 kΩ at -18°C, ~16 kΩ at 0°C, ~2.7 kΩ at 25°C. Replace sensor probe. Press the Alarm Mute / Reset button for 3 seconds to clear temperature warning and reset internal chime.

F1E

Oven / Microwave

Electronic Control Board (PCB) & Bus Communications

Hotpoint Class 9 & Class 7 Multifunction Pyrolytic Oven: Internal hardware watchdog timer reset F1E; microcontroller encounters memory crash or execution trap and restarts in fault mode.

On Hotpoint ovens: High-voltage relay coil flyback transient spike, ripple on 3.3V logic regulator, or electrical noise from oven cooling blower.

Unplug oven for 10 minutes to reset all microcontroller capacitors. Verify stable 3.3V and 5V DC rails with oscilloscope. Replace power PCB if error repeats. Turn selector to Off, isolate cooker circuit breaker for 2 minutes to reset power relays, then restore supply.

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Hotpoint — Complete Error Code Catalog

79 Verified Error Codes

Server-side index of all verified manufacturer error codes for technicians and automated crawlers.

Dishwasher28

E1 E2 E3 E4 E5 E6 E7 E8 E9 F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 FA FB FC FE

Washing Machine12

BDD F16 F18 F26 F27 F28 F29 FDL FDU FH FOD SUD

Tumble Dryer14

F01 F02 F03 F04 F05 F06 F07 F08 F09 F20 F21 F22 F23 F24

Oven / Microwave4

F1E F2E F3E F6E

Hob / Cooktop11

C81 C82 C83 C84 C85 F25 F36 F37 F40 F42 F47

Refrigerator / Freezer10

A1 A2 AL01 AL02 AL03 CE CF dE FF PO

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