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Hotpoint • Central Diagnostic Dictionary

139 Verified Codes in Database

Hotpoint Error Codes & Diagnostics

Access our premium database of error codes, common faults, and professional repair solutions for Hotpoint appliances.

Luxury front-loading washing machine in brushed titanium with illuminated dark glass drum

CodeAppliancesFault / DiagnosticsRepair InstructionsAction

F12

Tumble Dryer

Drive Motor, Inverter & Tachometer Sensor

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Moisture sensor electrode open circuit F12; conductivity sensing bars read permanent infinite resistance during wet cycle.

On Hotpoint tumble dryers: Disconnected slip ring wiper contact on front drum baffle, broken sensor lead, or heavy calcium coating on sensing bars.

Clean sensor bars with fine sandpaper and vinegar. Inspect carbon brush slip contact riding on drum shell. Verify wiring continuity to electronic board. Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F12

Hob / Cooktop

Electronic Control Board (PCB) & Bus Communications

Hotpoint Active Induction & CleanProtect Cooktop: Induction power relay drive line failure F12; high-current relay fails to energize coil zone when power booster is commanded.

On Hotpoint cooktops: Open transistor switch on 12V relay bus, open circuit in relay coil, or broken PCB trace following inductive transient spike.

Measure continuity of power relay coils (350–450 Ω). Check transistor collector voltage during booster actuation (drops to ~0.7V DC). Replace relay or PCB. Disconnect mains power for 90 seconds, ensure no cookware rests on sensors, then re-apply power.

F12

Oven / Microwave

Electronic Control Board (PCB) & Bus Communications

Hotpoint Class 9 & Class 7 Multifunction Pyrolytic Oven: Rotary function encoder or mode selector potentiometer defective F12; control PCB reads invalid selection matrix signals.

On Hotpoint ovens: Oxidation on rotary selector switch wiper tracks, cracked solder pins on encoder PCB, or spilled cleaning fluid inside bezel.

Disassemble front console. Clean rotary encoder contacts with isopropyl alcohol and dry thoroughly. Resolder cracked pins or replace selector switch. Turn selector to Off, isolate cooker circuit breaker for 2 minutes to reset power relays, then restore supply.

F12

Washing Machine

Electronic Control Board (PCB) & Bus Communications

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: UI to main control PCB communication loss F12; display board fails to exchange handshake packets with base power module.

On Hotpoint washing appliances: Corroded data bus ribbon cable between console and lower chassis, cold solder joints, or 5V DC standby power supply ripple.

Check ribbon cable connectors between display and power PCB. Verify stable 5V DC and 12V DC on power board test points. Reseat connectors or replace faulty PCB. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F13

Dishwasher

Drainage System & Drain Pump

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Detergent dispenser actuator triac fault F13; combination dispenser solenoid fails to energize or draw holding current.

On Hotpoint dishwashers: Burnt wax motor or open solenoid coil in inner door dispenser assembly, or failed switching triac on power board.

Disconnect inner door panel. Measure dispenser actuator solenoid resistance (nominal 1.2–2.5 kΩ, or 800–1600 Ω wax motor). Replace dispenser unit if coil open. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

F13

Tumble Dryer

NTC Temperature Sensor & Thermistor

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Condenser heat exchanger NTC thermistor fault F13; evaporator temperature sensor value out of calibration range.

On Hotpoint heat pump dryers: Wet lint clogged around heat pump evaporator fins, dislodged NTC clip on copper pipe, or sensor thermistor failure.

Clean heat exchanger fins with soft fin comb. Ensure NTC probe is firmly clipped to refrigerant tube. Measure resistance: nominal ~10 kΩ at 25°C. Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F13

Oven / Microwave

General System & Mechanical Integration

Hotpoint Class 9 & Class 7 Multifunction Pyrolytic Oven: Food meat probe socket short circuit to chassis earth F13; controller detects abnormal low impedance on meat probe input jack.

On Hotpoint ovens: Grease and moisture condensation inside side-wall probe jack receptacle, pinched probe harness against metal side panel, or damaged jack housing.

Clean interior of probe jack with cotton swab and degreaser. Check jack terminal insulation to oven chassis (> 10 MΩ). Replace jack assembly if shorted. Turn selector to Off, isolate cooker circuit breaker for 2 minutes to reset power relays, then restore supply.

F13

Washing Machine

NTC Temperature Sensor & Thermistor

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Dispenser diverter actuator or drying NTC sensor fault F13; detergent compartment motor out of sync or drying thermistor open.

On Hotpoint washing appliances: Stripped diverter gear cog in water dispenser top, seized micro-gearbox, or open circuit on washer-dryer drying duct NTC.

Inspect dispenser water nozzle gearing for mechanical binding. Measure diverter motor resistance (~4.5–6.0 kΩ). On washer-dryers, test drying NTC (~20 kΩ at 25°C). Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F14

Dishwasher

Water Level Pressure Switch & Air Dome

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Virtual water level sensor calculation discrepancy F14; algorithm detects mismatch between circulation pump torque and water presence.

On Hotpoint dishwashers: Foaming detergent cavitating circulation pump, clogged fine filter starving water intake, or low line voltage altering motor power factor.

Clean sump stainless steel fine filter. Check for soap foam in tub (add 1 tbsp cooking oil to collapse bubbles). Verify stable 230V mains voltage. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

F14

Tumble Dryer

Drive Motor, Inverter & Tachometer Sensor

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Heat pump inverter compressor IPM overcurrent protection F14; drive module detects compressor phase over-amperage or lockup.

On Hotpoint heat pump tumble dryers: Refrigerant circuit pressure unbalance, shorted BLDC compressor stator winding, or failed inverter power module.

Allow 20 minutes for refrigerant pressure equalization. Measure compressor terminal resistances across all 3 phases (symmetrical ~8–14 Ω). Replace inverter or compressor. Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F14

Oven / Microwave

NTC Temperature Sensor & Thermistor

Hotpoint Class 9 & Class 7 Multifunction Pyrolytic Oven: Meat probe reading exceeds maximum allowable temperature limit F14; probe input registers temperature exceeding 110°C.

On Hotpoint ovens: Meat probe inserted incorrectly or left exposed directly to radiant grill heat, internal thermistor breakdown, or probe handle contact with flame.

Unplug meat probe from cavity wall. Allow to cool. Test probe resistance at ambient 20°C: nominal ~1000 Ω (PT1000) or ~47 kΩ (NTC). Insert fully into center of roast. Turn selector to Off, isolate cooker circuit breaker for 2 minutes to reset power relays, then restore supply.

F14

Washing Machine

Electronic Control Board (PCB) & Bus Communications

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Main PCB microcontroller EEPROM memory checksum error F14; corrupt firmware settings block program execution.

On Hotpoint washing appliances: Voltage brownout during non-volatile memory write cycle, electrical grid noise, or damaged EEPROM chip on Arcadia / WAVE board.

Perform complete electrical power discharge (unplug for 10 minutes). If fault recurs, reflash EEPROM firmware using factory service interface or replace main PCB. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F15

Dishwasher

Drainage System & Drain Pump

Hotpoint ActiveCare & MaxiSpace 3D Zone Wash Dishwasher: Circulation pump motor Hall sensor disconnect F15; inverter control board loses position pulse feedback from BLDC stator.

On Hotpoint dishwashers: Defective Hall IC on pump rear circuit, loose 3-wire signal plug on DEA700 power module, or moisture ingress into sensor cavity.

Inspect 3-wire Hall sensor connector on circulation pump and main PCB. Check 5V DC supply to sensor. If wiring intact and error persists, replace circulation pump. Press and hold Start/Cancel for 4 seconds until the active program cancels and completes drain cycle.

F15

Tumble Dryer

Drive Motor, Inverter & Tachometer Sensor

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Drum belt tensioner safety switch open F15; microswitch on motor jockey arm trips due to loose or broken drive belt.

On Hotpoint tumble dryers: Snapped drive belt, dislocated belt tensioner jockey wheel, or defective safety cutoff switch on motor cradle.

Remove side panel and inspect belt path. Mount new elastic poly-V belt around motor pulley and drum. Test tensioner switch continuity (< 1 Ω closed). Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F15

Washing Machine

Heating Element, Thermostat & Safety Fuse

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Drum position sensor (DSP) or dryer heating relay fault F15; drum flap alignment sensor missing or washer-dryer relay stuck.

On Hotpoint top-loaders and washer-dryers: Pulley magnet detached, reed sensor displaced on tub exterior, or welded contacts on drying heater relay.

Inspect drum pulley magnet and verify reed switch closure with handheld magnet. On washer-dryers, test drying relay coils (12V DC) and continuity. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F16

Washing Machine

Door Lock Mechanism & Safety Interlock

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Drum lock top-loader safety interlock fault F16; microswitch indicates drum gate not secured at spin cycle initiation.

On Hotpoint top-loading washers: Drum access flap latch not fully clicked into keeper, broken mechanical gate catch, or failed optical sensor beam.

Open top lid and manually confirm positive click-lock of both drum flap latches. Inspect gate spring hinges. Measure gate switch continuity (< 1 Ω closed). Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F18

Washing Machine

Drainage System & Drain Pump

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Excessive foam overdosing warning F18; pressure transducer senses suds accumulation preventing drain pump priming.

On Hotpoint washing machines: High-foaming non-HE detergent used, massive overdose of liquid soap, or partially restricted drain hose trap.

Allow suds to settle naturally for 30 minutes. Run cold rinse cycle without detergent. Clean drain filter and adjust future detergent dosing. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F20

Tumble Dryer

NTC Temperature Sensor & Thermistor

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Upper lint filter air flow restriction F20; airflow thermistor senses thermal rise due to clogged door lint screen.

On Hotpoint tumble dryers: Thick lint mat over fine mesh door screen, fabric softener film blocking air pores, or obstructed front duct throat.

Wash door lint filter under hot running water with mild dish soap to clear invisible films. Vacuum out the lower filter chute before resuming cycle. Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F20

Washing Machine

Drainage System & Drain Pump

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Water inlet and heater temperature discrepancy F20; wash water fails to heat while continuous cold water entry is detected.

On Hotpoint washers: Siphoning effect through low standpipe (< 65 cm), leaking inlet valve triac, or simultaneous drain and fill conditions.

Raise drain hose apex between 65 cm and 100 cm height. Check for siphon seal. Inspect inlet valve for electrical or mechanical leakage. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F21

Tumble Dryer

Drive Motor, Inverter & Tachometer Sensor

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Display to power module serial handshake loss F21; communication line fails periodic liveness heartbeat check.

On Hotpoint tumble dryers: Vibration-induced fretting corrosion on console plug terminals, damaged data wire, or electromagnetic interference from motor.

Disconnect and reseat data ribbon cable. Apply electronic contact lubricant to connector pins. Verify grounding strap between motor and chassis. Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F21

Hob / Cooktop

Electronic Control Board (PCB) & Bus Communications

Hotpoint Active Induction & CleanProtect Cooktop: Serial communication bus timeout between power and UI modules F21; continuous framing errors disrupt induction coil firing.

On Hotpoint cooktops: Electrical noise coupling into data ribbon cable from high-frequency induction coils, loose connector latch, or faulty transceiver IC.

Reroute data ribbon cable away from high-voltage induction coil leads. Ensure ferrite clamp is installed around cable. Test 5V DC transceiver supply. Disconnect mains power for 90 seconds, ensure no cookware rests on sensors, then re-apply power.

F21

Washing Machine

Drive Motor, Inverter & Tachometer Sensor

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: User interface serial communication line error F21; console board loses synchronous data stream with core motor controller.

On Hotpoint washing appliances: Damaged serial communication line harness, loose pin crimp, moisture on UI circuit board, or electrical inverter surge.

Inspect wiring harness continuity between console board and motor controller. Clean edge connectors with contact cleaner. Verify 5V DC supply rail. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F22

Tumble Dryer

Refrigeration Compressor, Defrost Heater & PTC Relay

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Heat pump compressor discharge overtemperature warning F22; high-pressure line thermistor exceeds 115°C safety ceiling.

On Hotpoint heat pump dryers: Severely blocked bottom condenser filter choking airflow, slow evaporator blower fan, or micro-leak in R134a/R290 gas circuit.

Clean or replace lower foam condenser filter block. Vacuum aluminum heat exchanger fins. Verify secondary cooling fan operates freely during drying. Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F22

Washing Machine

Drive Motor, Inverter & Tachometer Sensor

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Motor drive inverter module overcurrent fault F22; IPM power silicon senses short circuit or excessive motor stator phase current.

On Hotpoint washing appliances: Shorted winding in 3-phase BLDC motor stator, locked drum mechanical assembly, or punctured IGBT bridge on power board.

Measure resistance between motor phase pins U-V, V-W, U-W (must be symmetrical, 6.5–8.5 Ω per phase). Test for zero resistance across IGBT output terminals. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F23

Tumble Dryer

Water Level Pressure Switch & Air Dome

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Lower condenser filter blockage warning F23; differential pressure switch or temperature delta detects restricted air path.

On Hotpoint tumble dryers: Compressed sponge filter saturated with damp lint in bottom plinth compartment, or warped filter frame allowing air bypass.

Open plinth door, pull out foam filter element, wash thoroughly under running water, squeeze dry with towel, and reinstall firmly into cassette housing. Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F23

Washing Machine

Water Level Pressure Switch & Air Dome

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Simultaneous empty and full pressure switch signals F23; logic inconsistency detected between dual pressure contacts.

On Hotpoint washers: Moisture inside mechanical pressure switch capsule, oxidation on pressure contacts, or soap scum blocking pressure tube orifice.

Inspect and clear pressure switch nipple and chamber. Check continuity across contact pins 11-12 (empty, 0 Ω) and 11-14 (full, open when tub is drained). Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F24

Tumble Dryer

Electronic Control Board (PCB) & Bus Communications

Hotpoint ActiveCare & GentlePower Heat Pump Dryer: Electronic humidity sensing amplifier calibration drift F24; analog-to-digital converter reports uncalibrated reference voltage.

On Hotpoint tumble dryers: High ambient humidity during calibration check, dried-out electrolytic filtering capacitor on PCB, or defective operational amplifier IC.

Ventilate laundry room to lower ambient humidity below 70%. Ensure drum is completely empty and dry. Execute factory diagnostic self-calibration routine. Press and hold Power button for 5 seconds, remove lint from filter screen, and restore main power.

F24

Washing Machine

Water Level Pressure Switch & Air Dome

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Overflow water level threshold tripped F24; critical safety level exceeded, engaging emergency drain routine.

On Hotpoint washers: Mechanically jammed inlet water valve allowing unmetered filling, or defective triac supplying continuous 230V to inlet solenoid.

Shut off water isolation valve. Check if water continues flowing with mains unplugged (valve jammed open). If stops, test triac output on main board. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

F25

Hob / Cooktop

NTC Temperature Sensor & Thermistor

Hotpoint Active Induction & CleanProtect Cooktop: Rear induction zone center temperature sensor disconnect F25; glass ceramic sensor spring probe circuit open.

On Hotpoint cooktops: Broken copper wire at coil center spring eyelet, oxidized plug on generator board, or cracked ceramic thermistor chip.

Unclip glass top and access rear induction coil. Measure center spring NTC probe resistance (nominal ~100 kΩ at 25°C). Replace central coil sensor. Disconnect mains power for 90 seconds, ensure no cookware rests on sensors, then re-apply power.

F26

Washing Machine

Drainage System & Drain Pump

Hotpoint ActiveCare & GentlePower Ultima Washing Machine: Main drain pump triac driver fault F26; power board detects shorted or open triac output stage to pump motor.

On Hotpoint washing machines: Water ingress into drain pump motor body causing winding short circuit that punctures the board triac driver.

Inspect drain pump for signs of water leaking down shaft into coil. Measure pump resistance (160–185 Ω). Replace pump and repair or replace power module. Turn cycle knob to 12 o'clock, hold Cancel/Reset for 3 seconds, and power cycle mains switch for 60 seconds.

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Hotpoint — Complete Error Code Catalog

79 Verified Error Codes

Server-side index of all verified manufacturer error codes for technicians and automated crawlers.

Dishwasher28

E1 E2 E3 E4 E5 E6 E7 E8 E9 F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 FA FB FC FE

Washing Machine12

BDD F16 F18 F26 F27 F28 F29 FDL FDU FH FOD SUD

Tumble Dryer14

F01 F02 F03 F04 F05 F06 F07 F08 F09 F20 F21 F22 F23 F24

Oven / Microwave4

F1E F2E F3E F6E

Hob / Cooktop11

C81 C82 C83 C84 C85 F25 F36 F37 F40 F42 F47

Refrigerator / Freezer10

A1 A2 AL01 AL02 AL03 CE CF dE FF PO

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