Field Actions
DISPATCHAlways disconnect appliance from 230V/400V mains before opening panels. Use CAT III multimeter for circuit testing.
Frequently Asked Questions: Faure E21
FAQ TREEWhat does error code E21 mean on a Faure appliance?
Faure error code E21 indicates: Faure FWG / FWF Series / Magic'45 Compact Washer: Draining timeout E21; water level fails to drop below empty threshold frequency within 90 seconds of pump activation..
What is the root cause of Faure error code E21?
The primary root cause for Faure code E21 is: On Faure (Faure FWG / FWF Series / Magic'45 Compact Washer) models: Clogged domestic wall siphon, blocked sump hose eco-ball valve, worn pump magnetic impeller slipping under head pressure, or blocked pressure air trap..
How do I fix or resolve Faure error code E21?
To resolve error code E21: Disconnect drain hose from wall siphon and discharge into bucket to test flow. Disassemble black sump hose to verify eco-ball movement. Press and hold Départ/Pause and Annulation buttons for 6 seconds until all status indicators flash synchronously and clear fault memory.
Is it safe to clear Faure error code E21 by resetting power?
Resetting power (unplugging for 5–10 minutes) clears temporary memory errors. However, if Faure code E21 persists, the physical component causing On Faure (Faure FWG / FWF Series / Magic'45 Compact Washer) models: Clogged domestic wall siphon, blocked sump hose eco-ball valve, worn pump magnetic impeller slipping under head pressure, or blocked pressure air trap. must be inspected or replaced.
How do I test electrical resistance for Faure code E21 using a multimeter?
Set a digital multimeter to ohms (Ω). Disconnect power and test Mechanical Pressure Switch Contacts / Inductive Frequency Sensor across Across switch spade contacts with harness unplugged; electronic output: 40Hz–50Hz frequency signal. Expected nominal reading is Mechanical: Continuity 0.0Ω–0.2Ω (Empty: 11-12, Full: 11-14). Electronic: 20Ω–45Ω coil resistance.. Tolerance: Mechanical switch contacts must transition cleanly on gentle breath pressure. Coil ~22Ω ±5%..
What safety protocol must be followed before servicing Faure code E21?
Standard electrical safety protocol: 1. Disconnect 230V mains power before opening panels. 2. Verify zero voltage at test points. 3. Allow hot water or heating elements to cool below 30°C before handling.
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