Access our premium database of error codes, common faults, and professional repair solutions for Miele appliances.
The device is connected to the Wi-Fi network but does not have Internet access, the application reports a missing IP address.
The router's DHCP server failed to assign a valid IP address to the device, either due to a...
Restart your router to refresh the DHCP lease. Check your router's administrative interface...
Although the device is connected to the local network, the Miele app features are not available.
Communication between the device and Miele servers is blocked, potentially by a firewall,...
Check the status of Miele services online. Check your router's security settings to ensure...
Initial Wi-Fi connection setup fails, app cannot connect to device in Ad-hoc mode.
The smartphone or tablet is not correctly connected to the temporary Wi-Fi network created...
Turn on Wi-Fi on your mobile device. Go to network settings and manually connect to the...
During configuration, the application is successfully connected to the device in Ad-hoc mode, but the connection to the final home network fails.
The home Wi-Fi network password (WPA/WPA2 key) was entered incorrectly in the app, or the...
Carefully check your Wi-Fi network password, making sure it is case sensitive. Move the...
An internal communication error related to the connectivity module is displayed, making intelligent functions unavailable.
The Wi-Fi module is not correctly connected to the main electronic board, or one of these...
Perform a full reset by unplugging the device from the mains for at least ten minutes. If...
The F1000 code is displayed, without any apparent malfunction being noted.
This code is an internal status indicator used by the diagnostic system, meaning 'no active...
No intervention is normally necessary. If displaying this code blocks use of the device,...
The washing machine (barrier type) refuses to start, indicating a problem with the door on the 'clean' (unloading) side.
The clean side door is not properly closed, its locking mechanism is obstructed, or the...
Open and firmly close the door on the clean side. Inspect the latch and seal for any...
Starting the cycle is impossible, an alert is displayed concerning the door on the 'dirty' side (loading).
The dirty side door is not fully engaged, an object is blocking its closing, or the lock...
Make sure the dirty side door is properly latched, a 'click' should be heard. Check that no...
The device displays a generic 'Check door' alert and does not launch any programs.
One of the doors (or the single door) is not recognized as closed by the appliance control...
Check that all doors are closed. Make sure they are pushed in until the lock engages. If...
A critical error 'Clean side door defective' is displayed, the device is in safety shutdown.
Serious hardware failure of the clean side door locking mechanism, sensor or control board.
Immediately turn off the device and unplug it. This error ('KD!') indicates that the...
Critical fault indicated on the door on the 'dirty' side, the device is unusable.
The locking system or an electronic component associated with the dirty side door has...
Unplug the appliance from the mains for safety reasons. The code 'KD!' indicates that you...
The device reports a major, unrecoverable fault in the door system.
A critical hardware fault has been detected in the door control or lock circuit, requiring...
It is imperative to stop all use and unplug the device. Contact Miele customer service to...
A malfunction is reported in the control of the upper part of the door.
Electrical or electronic problem in the upper door locking mechanism control circuit.
Perform an electrical reset by turning off power to the device for five minutes. If the...
An anomaly is detected by the control system of the lower part of the door.
The electronic circuit managing the lower lock is faulty, or its wiring is damaged.
Try resetting the device by unplugging it. A persistent error indicates a hardware fault...
The clean side door is mechanically blocked, preventing it from opening or closing.
The locking mechanism is stuck, possibly due to an internal defect or a foreign object...
Turn off the device. Never force the door. Consult the user manual for a possible emergency...
Unable to operate the door on the dirty side, which appears to be blocked.
The latch bolt is stuck in the closed or open position due to a mechanical malfunction or...
Unplug the device for any handling. Look in the instructions for a manual unlocking...
The appliance door is stuck in the closed position, making loading or unloading impossible.
The safety lock is still active, the handle is broken, or residual water pressure in the...
Wait one to two minutes after the end of a cycle. If still blocked, unplug the appliance...
The device detects the 'clean' side door as open and prevents a program from starting.
The door is not physically closed, or the position sensor of this door is defective and...
Close the clean side door correctly. If the error persists even though the door is securely...
The start of a cycle is refused because the system signals that the door on the 'dirty' side is open.
The loading door is not properly engaged, or the microswitch that detects its closing is...
Open and close the door on the dirty side, making sure you hear the click of the locking...
The device indicates that both doors (clean and dirty sides) are open.
Both doors are physically open, or there is a widespread failure of door sensors that is...
Check that both doors of the appliance are properly closed and locked. An electrical reset...
The cycle refuses to start, with a message or light indicating that the door is open.
The door was not pushed with enough force to activate the safety switch, or the safety...
Firmly push the door until a 'click' confirms that it is locked. Make sure no laundry is...
The program stops mid-cycle and an emptying error message is displayed. Water remains in the tank.
The drain pump filter is clogged with debris, the drain hose is kinked or clogged, or the...
Unplug the device. Access the drain pump filter and clean it thoroughly. Check the entire...
An alert is issued regarding a malfunction of the automatic dosing system number 1.
Product tank 1 is empty, the product used is unsuitable (too thick), the dosing line is...
Fill the tank with the product concerned. Use only compatible detergents. Clean the dosing...
The device reports a problem with the second automatic dosing system.
The product 2 reservoir is short of liquid, the conduit is clogged with residue, or the...
Check the product level in tank 2 and top up if necessary. Make sure the hoses are not...
A malfunction is reported on product dosing circuit number 3.
There is a lack of product in tank 3, an obstruction in the suction circuit, or a failure...
Fill the reservoir with product 3. Visually inspect and clean the tubing connected to this...
The screen displays a maintenance alert for detergent dosing system number 4.
The product tank 4 is empty, the distribution circuit is blocked by product gel, or the...
Refill the dosing agent tank 4. Check the cleanliness of the lines and clean them with...
The device reports a fault on the first external dosing system connected to it.
The external detergent container is empty, the suction rod is not properly immersed or its...
Check the product level in the outer container. Make sure that the diving rod reaches the...
The device signals an anomaly with the external dosing system 2 and interrupts the current program.
The external dosing module 2, which manages the injection of a specific product, has a...
Turn off the power. Inspect the wiring and tubing connected to Dosing Module 2. Ensure the...
The cycle stops prematurely with an error message indicating to check external dosing system 3.
Communication is lost or an error is detected on the Dosing System 3 circuit, possibly due...
Disconnect the power supply. Carefully examine the connections of the dosing module 3....
The screen displays code F1024, signaling a failure of external dosing system 4, preventing the program from continuing.
External dosing system 4 is not working properly. The cause may be a pump fault, a wiring...
Turn off and unplug the device. Perform a visual inspection of dosing module 4 and its...
Our official certified partners service Miele appliances in your area.