Access our premium database of error codes, common faults, and professional repair solutions for Sauter appliances.
High temperature alarm in freezer compartment.
The temperature inside the freezer is too high. This could be due to the door being left open, a recent large addition of unfrozen food, or a fault in the cooling system.
Ensure the door is closed properly. Wait 24 hours to see if the temperature stabilizes. If the alarm persists, check for excessive frost buildup and inspect door seals. May require professional service.
High temperature alarm in fridge compartment.
The temperature inside the refrigerator section is too high.
Check that the door is fully shut and that food items are not blocking air circulation vents. Verify the temperature setting. If the issue continues, the door seals or cooling system may be faulty.
Sauter D01: Water inlet / filling timeout in Dishwasher; appliance fails to fill to minimum operational level.
Water tap is not open, inlet hose is kinked, or the water inlet valve is faulty.
Check that the water supply is turned on fully. Straighten any kinks in the inlet hose. Clean the small filter screen where the hose connects to the dishwasher.
Sauter D02: Water drainage failure detected in Dishwasher; drain pump cannot evacuate water within safety time limit.
Filters are blocked, drain hose is kinked or blocked, or the drain pump is faulty.
Remove and thoroughly clean the filters in the bottom of the dishwasher. Check the drain hose for blockages. Inspect the drain pump impeller for obstructions.
Sauter D03: Water/air heating failure in Dishwasher; heating circuit does not reach set temperature.
The heating element has failed or there is a wiring issue to the element.
This requires a technician to test the heating element for continuity and replace it if it's faulty.
Anti-flood or leak detected.
Water has leaked into the base of the machine, activating the anti-flood float switch.
Disconnect from power and water supply. Tilt the machine forward to drain water from the base. Identify and repair the source of the leak (e.g., hose, seal, pump).
Spray arm motor or pressure sensor fault.
The spray arms are blocked and not rotating, or the pressure sensor/alternating motor is faulty.
Check that the spray arms are not blocked by dishes and can spin freely. Clean the spray arm nozzles. If the issue persists, the circulation pump or diverter valve may need service.
Water fill over-pressure.
The water inlet valve may be stuck open, or the pressure switch is faulty.
Turn off the water supply immediately. This fault usually requires replacement of the water inlet valve (solenoid) or the pressure switch.
Sauter D07: Water level pressure sensor/switch frequency anomaly detected in Dishwasher.
The machine has detected too much water in the tub, often due to a faulty pressure switch or a siphoning drain hose.
Check the drain hose installation to ensure it has a high loop to prevent backflow. If the error persists, the pressure switch may need replacement.
Water distribution fault (alternating spray arms).
The diverter valve that switches water flow between the upper and lower spray arms is faulty.
Service is required. A technician will need to inspect and likely replace the diverter valve motor or assembly.
Sauter D12: Operational cycle fault detected during Dishwasher program execution.
The sensor that measures how dirty the water is has failed, or its lens is obscured by grime.
Try running a hot cleaning cycle with a dishwasher cleaner. If the fault persists, the sensor needs to be accessed and either cleaned manually or replaced by a technician.
Overheating detected during drying.
A fault with the temperature sensor (NTC) or a stuck heating element relay.
Turn off the appliance. This is a potential fire hazard. A technician should inspect the NTC sensor and the main control board.
Main pump or control board fault.
A general fault indicating an issue with the main circulation pump or the electronic control board.
Try a power reset. If the error continues, professional diagnosis is needed to determine if the pump or the control board has failed.
Drum positioning sensor fault.
The sensor that detects the drum's position (for top-loaders) is faulty or has a connection issue.
Check the wiring to the positioning sensor on the motor. The sensor or the motor may need to be replaced by a technician.
Control board communication error.
A communication issue between the main control board and the display board.
Try resetting the appliance by unplugging it for 10 minutes. If the error returns, check the wiring harness between the boards. One of the boards may be faulty.
Refrigerator compartment sensor fault.
The temperature sensor (thermistor) in the fresh food section is faulty (open or short circuit).
This fault requires a technician to test the sensor's resistance and wiring, and replace the sensor if it is out of specification.
Sauter E2: Water/air heating failure in Hob / Cooktop; heating circuit does not reach set temperature.
The control electronics have exceeded a safe operating temperature.
Check that the hob's ventilation is not obstructed. Let the appliance cool down for 30 minutes. If the problem persists, the internal cooling fan may be faulty.
Sauter E4: Cooling circuit or defrost system anomaly in Refrigerator / Freezer; compartment temperature deviation.
The fan that circulates cold air within the appliance is not working, possibly due to ice obstruction or a failed motor.
Manually defrost the appliance completely to clear any ice blocking the fan. If the fan still doesn't run after the defrost, the fan motor or control board will need to be serviced.
Incorrect mains frequency detected.
The hob has detected an issue with the frequency of the electrical supply (e.g., 50Hz vs 60Hz).
This is very rare and likely indicates a fault with the power control board rather than the electrical supply itself. A service technician should be called.
Sauter E10: Water inlet / filling timeout in Washing Machine; appliance fails to fill to minimum operational level.
Similar to d01, the machine is not filling with water quickly enough. Caused by low water pressure, closed tap, or kinked hose.
Check water supply is on full. Check for kinks in the inlet hose. Clean the filter at the tap connection. If problem persists, it could be a faulty inlet valve.
Sauter E21: Water drainage failure detected in Washing Machine; drain pump cannot evacuate water within safety time limit.
Water is not draining out within the set time. Caused by blocked filter or drain hose.
Power off the machine. Place a towel down and unscrew the drain pump filter to clean it. Check the drain hose for blockages all the way to the standpipe.
Sauter E40: Door lock safety interlock fault in Washing Machine; door switch contact fails to close or open.
The door is not closed correctly, or the door interlock mechanism has failed.
Open the door and close it firmly. Check for anything blocking the lock. Try a power reset. If the issue persists, the door lock assembly needs replacement.
Motor tacho signal fault.
No signal is received from the motor's tachometer, which measures its speed. This could be due to a faulty tacho coil, a wiring issue, or a motor failure.
This is a technical fault. The motor's tacho coil, carbon brushes (if applicable), and wiring must be checked. Often requires motor or tacho replacement.
Insufficient heating during wash.
The water is not reaching the target temperature in the allotted time. The heating element or NTC sensor may be faulty.
A technician should test the resistance of the heating element and the NTC temperature sensor. The faulty part will need to be replaced.
Right rear cooking zone sensor fault.
The temperature sensor for the specified cooking zone is faulty or has a bad connection.
This requires a service technician to access the internal components, check wiring, and likely replace the faulty sensor or the induction module.
Right front cooking zone sensor fault.
The temperature sensor for the specified cooking zone is faulty or has a bad connection.
Professional service is required to replace the sensor or induction generator for that zone.
Left rear cooking zone sensor fault.
The temperature sensor for the specified cooking zone is faulty or has a bad connection.
A technician will need to disassemble the hob to test and replace the faulty component.
Left front cooking zone sensor fault.
The temperature sensor for the specified cooking zone is faulty or has a bad connection.
Requires a service call for a technician to diagnose and replace the faulty part.
Overheating on an induction generator.
The electronic power board for a cooking zone has overheated, possibly due to a faulty cooling fan or blocked ventilation.
Ensure the ventilation slots under the hob are not blocked. Allow the hob to cool down completely. If the error persists, the cooling fan or power board needs service.
Communication error between display and power board.
The connection cable between the user interface and the induction power board is loose or damaged, or one of the boards has failed.
A technician needs to check the internal ribbon cable connections. If connections are good, one of the electronic boards will need to be replaced.
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