Access our premium database of error codes, common faults, and professional repair solutions for Hoover appliances.
Hoover AL03: NTC temperature sensor signal out of range (open or short circuit) in Dishwasher.
The dishwasher failed to reach the target temperature within the expected time frame.
Inspect and test the heating element, NTC temperature sensor, and related wiring.
Hoover E01: Door lock safety interlock fault in Washing Machine; door switch contact fails to close or open.
The door is not closed properly, the lock mechanism is faulty, or there's a wiring issue to the lock.
Ensure the door is firmly closed. Check wiring to the door interlock and replace the lock assembly if faulty.
Refrigerator Sensor Fault
The temperature sensor in the refrigerator compartment is faulty (open or short circuit).
Locate the sensor in the fridge section, test its resistance, and replace it if the reading is incorrect.
Hoover E02: Water inlet / filling timeout in Washing Machine; appliance fails to fill to minimum operational level.
Water supply is turned off, inlet hose is kinked, or the water inlet valve is blocked or faulty.
Check water supply is on and has adequate pressure. Inspect and straighten the inlet hose. Clean valve filters or replace the inlet valve.
Hoover E2: Water/air heating failure in Hob / Cooktop; heating circuit does not reach set temperature.
The internal electronic components of the hob have exceeded their safe operating temperature.
Ensure ventilation slots under the hob are not blocked. Allow the hob to cool down completely. If it persists, check the cooling fan.
Hoover E03: Water drainage failure detected in Washing Machine; drain pump cannot evacuate water within safety time limit.
The machine failed to empty water within the allocated 3 minutes.
Check the pump filter for coins or debris. Verify the drain hose is not blocked or fitted too high.
Hoover E3: Cooling circuit or defrost system anomaly in Refrigerator / Freezer; compartment temperature deviation.
The defrost sensor located on the evaporator coil is faulty.
Access the evaporator coils, locate the defrost sensor, and test it. Replace if out of specification.
Anti-Flood Activated / Overfill
Too much detergent causing over-foaming, or a faulty pressure switch or water inlet valve.
Run a rinse cycle to clear foam. Check pressure switch and tubing for blockages. Test and replace the water inlet valve if it's letting water in when off.
Hoover E4: Water/air heating failure in Hob / Cooktop; heating circuit does not reach set temperature.
A cooking zone has overheated, possibly due to an empty pan being left on high heat.
Remove the pan and allow the cooking zone to cool down. The error should clear automatically.
NTC Temperature Sensor Fault
The water temperature sensor (NTC) has an open or short circuit, or a wiring fault.
Check wiring to the NTC sensor. Test the sensor's resistance and replace it if out of specification.
Unbalanced Load or Control Board Fault
The laundry load is severely unbalanced, or the main electronic control board (PCB) is faulty.
Redistribute the laundry load and restart. If the problem persists, the main PCB may need testing or replacement.
Power Board Communication Fault
There is a communication error between the control interface and one of the power boards.
Disconnect the hob from the mains power for a few minutes, then reconnect. If the fault returns, a service technician is required.
Motor Jammed or Door Lock Rapid Operation
Motor is jammed, preventing rotation, or a fault in the door lock mechanism is causing rapid cycling.
Manually check if the drum can be turned. Inspect motor for blockages or faults. If related to the door, check the door lock assembly.
Hoover E7: Water inlet / filling timeout in Dishwasher; appliance fails to fill to minimum operational level.
The flow meter (turbine) that measures water intake is not spinning or sending a signal.
Check the flow meter for blockages. Test the wiring and replace the flow meter assembly if it's defective.
Hoover E08: Motor drive or inverter rotation anomaly in Washing Machine; drum/motor fails to spin at target RPM.
The motor tacho sensor, which measures drum speed, is faulty or has a bad connection.
Check the wiring to the motor and tacho sensor. Test and replace the tacho sensor or the entire motor if necessary.
Hoover E8: Operational cycle fault detected during Hob / Cooktop program execution.
Air circulation to the main control board is insufficient, often due to an installation issue.
Check that the ventilation requirements specified in the installation manual have been met. Ensure airways are clear.
Hoover E09: Motor drive or inverter rotation anomaly in Washing Machine; drum/motor fails to spin at target RPM.
The motor's power control component (triac) on the main PCB has short-circuited.
This requires electronic diagnosis. The main control board (PCB) will likely need to be replaced.
Internal Electronics Fault
A general hardware or software fault has occurred on the main control board.
Perform a hard reset by turning off the power at the circuit breaker for 5 minutes. If the error persists, the control board needs service.
Drum Sensor or Timer Fault
On older models, this indicates a timer fault. On newer models, it can relate to a drum position sensor.
Check connections to the timer or drum sensor. The respective component likely needs replacement.
Dryer Sensor Open Circuit
The sensor for the drying cycle is faulty or its wiring is disconnected.
Check the wiring and connections to the dryer NTC sensor. Test the sensor and replace if it's faulty.
Hoover E12: Operational cycle fault detected during Washer Dryer program execution.
Communication is lost between the main control board and the display board.
Check the ribbon cable and wiring connections between the control boards. One of the boards may be faulty.
Main Control Board (PCB) Fault
A general fault has been detected on the main electronic module.
Perform a power reset. If the error persists, the main PCB will need to be replaced.
Hoover E14: NTC temperature sensor signal out of range (open or short circuit) in Washer Dryer.
The machine is unable to heat the water. The heating element or NTC sensor is faulty.
Check the heating element for continuity and earth leakage. Test the NTC sensor. Replace the faulty component.
Control Board Programming Error
The memory chip on the control board is corrupt or the board has not been programmed correctly.
The main control board needs to be reprogrammed or replaced.
Heater Insulation Fault / Short Circuit
The heating element's insulation has failed, causing a short circuit that can trip the home's circuit breaker.
Disconnect the appliance from power. Test the heating element for earth leakage and replace it if faulty.
Hoover E17: Motor drive or inverter rotation anomaly in Washing Machine; drum/motor fails to spin at target RPM.
The motor speed sensor (tacho) is providing an incorrect or unstable signal to the control board.
Check the tacho magnet on the motor shaft is secure. Check wiring and replace the tacho coil or motor.
Control Board Input Signal Fault
The main control board has detected an incorrect input frequency from the mains supply.
This often points to a fault within the control board itself. A replacement PCB is the most likely solution.
Drain Fault (alternative code)
This is often the same as E03; indicates a problem with the draining system, such as a blocked filter or pump.
Check and clean the drain filter. Inspect the drain hose and sump for blockages.
Hoover F: Operational cycle fault detected during Hob / Cooktop program execution.
No pan is on the cooking zone, or the pan is not suitable for induction cooking (e.g., not magnetic).
Place a suitable, induction-compatible pan on the cooking zone. Ensure the pan base is flat and covers the zone.
Hoover F1: NTC temperature sensor signal out of range (open or short circuit) in Oven / Microwave.
The oven's temperature sensor (NTC) or its wiring is open circuit.
Check wiring connections to the sensor. Test sensor resistance and replace if it reads as an open circuit.
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